Cookie acceptance still displays message in header

[devchris79]

Preconditions (*)

1. Magento 2.4.3

Steps to reproduce (*)

1. Switch on cookie restriction mode, settings as below:
   

Expected result (*)

1. Message for cookies acceptance presented, upon acceptance all messages should be removed.

Actual result (*)

1. At the top of our site we see a message "The store will not work correctly in the case when cookies are disabled." that disappeared after acceptance in version 2.4.2.

---

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• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[chrisastley]

I have the same issue although Cookie Restriction Mode has always been disabled, but after updating from 2.4.2-p1 to 2.4.3 I have the 'The store will not work correctly in the case when cookies are disabled.' message showing although cookies/sessions are working fine.

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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[mrtuvn]

Can you share screenshot and record maybe make easier to QC team can check ? I don't see any messages cookie at the top

[mrtuvn]

[devchris79]

[devchris79]

I think this commit has probably broken it: MC-41474

[mrtuvn]

i think your case may similar #33796
but i don't know how to reproduce at the clean install 2.4.3

[chrisastley]

@devchris79 I notice you are using the Porto theme, both sites I have the issue on are also using Porto. Not sure if it's related though.

[mrtuvn]

Have you check what theme that use template cookie status ? Maybe that template override current magento template. That make that block always show
I will assume somehow that theme still use old version with class/id name cookie-status but in latest version magento change class to cookie-status-message. So your old block will still visible

[chrisastley]

Have you check what theme that use template cookie status ? Maybe that template override current magento template. That make that block always show
I will assume somehow that theme still use old version with class name cookie-status but in latest version magento change class to cookie-status-message. So your old block will still visible

On a site running version 2.4.2-p1 I can see this in the source.

<script type="text/javascript">document.querySelector("#cookie-status").style.display="none";</script>

But it isn't in the source code of 2.4.3, when I look at the changes introduced in #33796 there is an added css/less rule in the base theme Magento_Theme/web/css/source/_module.less

The Porto theme has it's own Magento_Theme/web/css/source/_module.less file without this rule so I'm guessing this is the issue as the base one won't be loaded?

[devchris79]

OK, I have fixed this now. It appears that any theme now needs to turn the message off due to MC-41474. Porto doesn't make any attempt so its always displayed.

You need to add app/design/frontend/Smartwave/porto/Magento_Theme/web/css/source/_module.less:

.cookie-status-message {
display: none;
}

I put this on line 234 for Porto

[devchris79]

The message shouldn't have changed to default on though...