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increment_id column in sales_order table too short? #34521

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hans-vereyken opened this issue Nov 3, 2021 · 7 comments · Fixed by #34672
Closed
1 of 5 tasks

increment_id column in sales_order table too short? #34521

hans-vereyken opened this issue Nov 3, 2021 · 7 comments · Fixed by #34672
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Area: Order Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@hans-vereyken
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hans-vereyken commented Nov 3, 2021

While testing a marketplace integration we stumbled upon the fact that the 3rd party extension is expecting the increment_id to be 50 characters. It tries to save an increment_id of > 32 characters into the sales_order column. It's an easy workaround, but it feels like an oversight in the Magento core code:
Looking at all increment_id columns and there length, only sales_order.increment_id has a length of 32, all the others have a length of 50:
tablename:increment_id-field-length
sales_order:32
sales_order_grid:50
sales_shipment:50
sales_shipment_grid:50
sales_invoice:50
sales_invoice_grid:50
sales_creditmemo:50
sales_creditmemo_grid:50

The difference between sales_order an sales_order_grid bothers me the most :-)
Also increment_id columns in other modules (eg: Customer) have a length of 50.
Is it an oversight or is there a good reason for the sales_order.increment_id to be only 32 characters in length? For me it's a bug.
Thx to https://github.com/vacla He found the bug.

Preconditions (*)

  1. Magento 2.4.x (2.4-develop)

Steps to reproduce (*)

  1. Install certain 3rd party modules assuming sales_order.increment_id has a length of 50 characters

Expected result (*)

  1. An increment_id of 50 characters is save completely

Actual result (*)

  1. Only 32 characters of an increment_id of 50 characters is saved

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Nov 3, 2021

Hi @hans-vereyken. Thank you for your report.
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m2-assistant bot commented Nov 3, 2021

Hi @engcom-Delta. Thank you for working on this issue.
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@engcom-Delta
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Hi @hans-vereyken,
Could you please specify the 3rd party extension which you had tried to reproduce this issue?

In fact , I checked in Data base for the columns specified with respect to table names.

order_grid_table
sales_order
column_incremntId

Hence added the label 'Needs Update'

@engcom-Delta engcom-Delta added Issue: needs update Additional information is require, waiting for response and removed Issue: ready for confirmation labels Nov 4, 2021
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Nov 4, 2021
@hans-vereyken
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hans-vereyken commented Nov 4, 2021

It's the Phoenix Media Tradebyte Connector module (Phoenix_TradebyteConnector), but it's proprietary, so I can't provide you the code.
The module takes the CHANNEL_ID from an order in Tradebyte (tb.one) and places it in the sales_order.increment_id field. Such a CHANNEL_ID can be 50 characters and is used as an identifier for syncing further order updates (payment, invoicing, shipment, credit memo...). It fails because the identifier saved in the increment_id is not complete due to the column is only allowing 32 characters.
We fixed it in the code by building another module on top of the Phoenix_TradebyteConnector module which sets the sales_order.increment_id to a length of 50 in the db_schema.xml file, but yet it feels like this is a bug on the Magento side since all increment_id columns in various tables, including the sales_order_grid has a length of 50 whereas the sales_order.increment_id has a length of only 32 characters.

@vacla
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vacla commented Nov 10, 2021

@engcom-Delta I don't have access to this issue but I was the one who found this originally, could it be possible to remove "Issue: needs update" with the above answer as answer for your question

@engcom-Delta engcom-Delta added Area: Order and removed Issue: needs update Additional information is require, waiting for response labels Nov 18, 2021
@m2-community-project m2-community-project bot moved this from Needs Update to Ready for Confirmation in Issue Confirmation and Triage Board Nov 18, 2021
@engcom-Delta engcom-Delta added Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch and removed Issue: ready for confirmation labels Nov 18, 2021
@engcom-Delta engcom-Delta added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: ready for confirmation labels Nov 18, 2021
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Nov 18, 2021
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.magento.com/browse/AC-1778 is successfully created for this GitHub issue.

@m2-assistant
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m2-assistant bot commented Nov 18, 2021

✅ Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@sidolov sidolov added the Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. label Nov 18, 2021
@m2-community-project m2-community-project bot added this to Ready for Development in High Priority Backlog Nov 18, 2021
@m2-community-project m2-community-project bot moved this from Ready for Development to Pull Request In Progress in High Priority Backlog Nov 18, 2021
@m2-community-project m2-community-project bot moved this from Pull Request In Progress to Done in High Priority Backlog Feb 1, 2022
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Labels
Area: Order Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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