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Cart Price rule forces Free Shipping to "No" even if "-- Please Select --" was saved #35013

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nkajic opened this issue Jan 24, 2022 · 13 comments
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Area: Promotion Component: SalesRule Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: ready for confirmation Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.

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@nkajic
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nkajic commented Jan 24, 2022

Preconditions (*)

  1. Clean Magento 2.4.3-p1 install or 2.4-develop branch

Steps to reproduce (*)

  1. Admin > Marketing > Cart price rule > Add new rule
  2. Fill general fields
  3. Leave Actions > Free Shipping to default "-- Please select --" option
  4. Save rule

Expected result (*)

  1. Open previously generated rule Free Shipping should be "-- Please select --"

Actual result (*)

  1. Open previously generated rule Free Shipping is "No"

This bug does not allow free shipping method and leave checkout without shipping options for some customers making it impossible to complete checkout.

Reproduced on 2.4-develop branch
https://youtu.be/kB-laiPWax4


Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Jan 24, 2022

Hi @nkajic. Thank you for your report.
To speed up processing of this issue, make sure that you provided the following information:

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Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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@m2-community-project m2-community-project bot added this to Ready for Confirmation in Issue Confirmation and Triage Board Jan 24, 2022
@nkajic nkajic changed the title Cart Price rule forces Free Shipping to No even it -- Please Select -- Cart Price rule forces Free Shipping to "No" even if "-- Please Select --" was saved Jan 24, 2022
@nkajic
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nkajic commented Jan 24, 2022

@magento give me 2.4-develop instance

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Hi @nkajic. Thank you for your request. I'm working on Magento instance for you.

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@nkajic
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nkajic commented Jan 24, 2022

Reproduced on 2.4-develop branch
https://youtu.be/kB-laiPWax4

@krishprakash krishprakash self-assigned this Jan 24, 2022
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@krishprakash krishprakash added Area: Promotion Component: SalesRule Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. labels Jan 24, 2022
@m2-community-project m2-community-project bot added this to Dev In Progress in High Priority Backlog Jan 24, 2022
@m2-community-project m2-community-project bot removed this from Ready for Confirmation in Issue Confirmation and Triage Board Jan 24, 2022
@engcom-Hotel engcom-Hotel added Area: Promotion Component: SalesRule Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Component: SalesRule Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Area: Promotion labels Feb 1, 2022
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✅ Jira issue https://jira.corp.magento.com/browse/AC-2242 is successfully created for this GitHub issue.

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m2-assistant bot commented Feb 1, 2022

✅ Confirmed by @engcom-Hotel. Thank you for verifying the issue.
Issue Available: @engcom-Hotel, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

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Engcom team verification is in progress.

@abdulsamadabbasi786
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Any update on this issue? I can reproduce it on 2.4.3 p1.

@m2-community-project m2-community-project bot moved this from Dev In Progress to Ready for Development in High Priority Backlog Jul 4, 2022
@m2-community-project m2-community-project bot moved this from Dev In Progress to Ready for Development in High Priority Backlog Jul 4, 2022
@nkajic
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nkajic commented Jul 13, 2022

Hi @krishprakash
Do you maybe have some additional information you can share with us?

@m2-community-project m2-community-project bot moved this from Ready for Development to Dev In Progress in High Priority Backlog Jul 15, 2022
@m2-community-project m2-community-project bot moved this from Ready for Development to Dev In Progress in High Priority Backlog Jul 15, 2022
@github-jira-sync-bot github-jira-sync-bot added Progress: PR Created Indicates that Pull Request has been created to fix issue Progress: dev in progress and removed Progress: dev in progress labels Aug 1, 2022
@m2-community-project m2-community-project bot removed the Progress: PR Created Indicates that Pull Request has been created to fix issue label Aug 2, 2022
@github-jira-sync-bot github-jira-sync-bot added Progress: PR Created Indicates that Pull Request has been created to fix issue and removed Progress: dev in progress labels Sep 1, 2022
@rogerdz
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rogerdz commented Sep 10, 2022

@nkajic I think Free Shipping is "No" or '-- Please select --' doesn't matter.
The Free Shipping value is stored in the simple_free_shipping column of the salesrule table.
simple_free_shipping is handled Magento\SalesRule\Model\Validator\Calculator, function processFreeShipping https://i.imgur.com/HBOUOpV.png. With value '' or 0 the result is the same.
Please provide more of your case

@m2-community-project m2-community-project bot moved this from Dev In Progress to Done in High Priority Backlog Oct 3, 2022
@m2-community-project m2-community-project bot removed the Progress: PR Created Indicates that Pull Request has been created to fix issue label Oct 3, 2022
@engcom-Hotel
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Hello,

As I can see this issue got fixed in the scope of the internal Jira ticket AC-2242 by the internal team
Related commits: https://github.com/magento/magento2/search?q=AC-2242&type=commits

Based on the Jira ticket, the target version is 2.4.6.

Thanks

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Labels
Area: Promotion Component: SalesRule Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: ready for confirmation Priority: P1 Once P0 defects have been fixed, a defect having this priority is the next candidate for fixing. Progress: done Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.
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