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Paypal issue with Magento 2.4.3-P2 #35716

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yasireg opened this issue Jul 1, 2022 · 7 comments
Closed
1 of 5 tasks

Paypal issue with Magento 2.4.3-P2 #35716

yasireg opened this issue Jul 1, 2022 · 7 comments
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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response

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@yasireg
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yasireg commented Jul 1, 2022

Preconditions and environment

  • Magento version 2.4.3-P2
    -After upgrading from 2.4.3-P1 to 2.4.3-P2

Steps to reproduce

we are experiencing an issue while placing an order with papal, where we get A wrong PayPal Express Checkout Token is specified.

  1. Enable promotion on specific products with Amasty promo module (Auto-add product)
  2. Adding the products into the cart which will also add promo products into the cart
  3. Place an order with PayPal

After click on pay button, it redirects to the shopping cart with an error message
A wrong PayPal Express Checkout Token is specified
the

Expected result

The order should be placed

Actual result

But this error message is showing

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Jul 1, 2022

Hi @yasireg. Thank you for your report.
To speed up processing of this issue, make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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Add a comment to assign the issue: @magento I am working on this

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m2-assistant bot commented Jul 4, 2022

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

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@engcom-Delta
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@magento give me 2.4.3-p2 instance

@magento-deployment-service
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Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you.

@magento-deployment-service
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Hi @engcom-Delta, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

@engcom-Delta
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engcom-Delta commented Jul 5, 2022

Hi @yasireg ,
Thank you for raising an issue , We tried to reproduce the issue on Magento 2.4 develop instance , We are able to place an order successfully with paypal express checkout which cart has promotions.

Kindly refer the attached video .
https://www.loom.com/share/79cce0857fe343d49e7a2d9256fd3adf

@engcom-Delta engcom-Delta added the Issue: needs update Additional information is require, waiting for response label Jul 5, 2022
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Jul 5, 2022
@engcom-Delta engcom-Delta added the Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch label Jul 5, 2022
@engcom-Delta
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Hi @yasireg ,
We have noticed that this issue has not been updated for a period of more than 14 Days.
Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Regards,

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Labels
Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: needs update Additional information is require, waiting for response
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