Unable to checkout with braintree in multishipping with disabled vault for card payments.

[bosskar231]

Summary

Preconditions and environment
Upon upgrading our production site from M2.4.3-p2 to M2.4.6 we discovered customers were unable to checkout multishipping via Credit Card using the Braintree Payments extension V4.5.0 bundled in to M2.4.6 The cause was found to be the Enable Vault for Card Payments disabled on the Braintree.

Steps to reproduce
Fresh Install of M2.4.6 in environment as above
Login to backend

Nav to Admin>Stores>Configure>Sales>Payment Methods
Select Merchant Country as United States and Save Config
Configure Braintree Payments (by GENE Commerce v4.5.0)
Enter known valid sandbox credentials for Merchant ID, Public Key, Private Key and Validate Credentials
Disable Card Payments = Yes and Save Config
Flush Magento Cache

On Frontend, successfully Sign In using Demo Customer Access credentials
Add any product to cart
Proceed to Checkout with multiple addresses
Shipping Method select Fixed Flat Rate
Payment Method select Credit Card
Enter Card # 4111 1111 1111 1111 Expiration: 12/2023 Security Code: 123
Click blue "Place Order" button on review order page
Observe "spinner" appears for a moment and then automatically redirects to
Payment page with the error as Order Page Error.

Expected result:
Order should placed successfully

Actual result:
Getting error like "Order place error"

Examples

In previous Magento version 2.4.3-p1 Customer can place an multishipping order with the disabled vault for card payments option in braintree. But in latest 2.4.6 version . It seems they make it mandatory to enable the value for card payments option to make multishipping checkout.

Proposed solution

With the new approach to enable the vault for card payments for multishipping it also affects the normal checkout flow .Braintree is storing credit card details for normal checkout and placing an order in admin. Is it possible to revert back or could you please provide a patch.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @bosskar231. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant]

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[engcom-Dash]

Hi @bosskar231 ,

Thanks for contribution and collaboration !
Verified the issue in 2.4.6 magento instance and the issue is reproducible in 2.4.6 magento instance,Hence we are confirming the issue.

Preconditions:
magento version 2.4.6
PHP 8.1

Steps to reproduce:

• Install magento instance
• Setup Braintree Payment configuration in Backend
• Disable Card Payments = Yes and Save Config
• Checkout through Multi-shipping with credit card payment

Kindly refer the screenshots:
2.4.3-p2

2.4.6 instance

Magento version 2.4.3-p2 Customer can place multi-shipping order with the disabled vault for card payments option in Braintree. But in latest 2.4.6 version . It seems mandatory to enable the value for card payments option to make multi-shipping checkout.

[github-jira-sync-bot]

Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.