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https Rabbit MQ heartbeat issues #37947

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1 of 5 tasks
frostblogNet opened this issue Sep 1, 2023 · 4 comments
Closed
1 of 5 tasks

https Rabbit MQ heartbeat issues #37947

frostblogNet opened this issue Sep 1, 2023 · 4 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.5 Indicates original Magento version for the Issue report. Reported on 2.4.6 Indicates original Magento version for the Issue report. Triage: Dev.Experience Issue related to Developer Experience and needs help with Triage to Confirm or Reject it

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@frostblogNet
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Preconditions and environment

  • Magento| Adobe Commerce 2.4.5 | 2.4.6
  • If you connect Magento a AWS RabbitMQ over https connection will be closed after about 10 minutes due to an heartbeat issue with is probably fixed in 3.5.3 see https://github.com/php-amqplib/php-amqplib/milestone/31?closed=1
  • The problem only occure when https is used which is the default for aws rabbit mq.

Steps to reproduce

Setup Magento 2.4.5 or 2.4.6 and connect it to a AWS Rabbit MQ using https. Set Stock Update to Async in the Backend. Start the consumer and send Stock update Messages to the Rest-Api.

After about 10 minutes the consumer will stock processing this messages. Only after a restart of the consumer he will continue processing.

Expected result

The consumer will send proper heartbeat to the rabbit mq and will continue processing messages until we will be stopped.

Actual result

consumer is running with a broken connection and will not process messages

Additional information

No response

Release note

php-amqplib/php-amqplib needed update due to heartbeat issue over https

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Sep 1, 2023

Hi @frostblogNet. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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@m2-community-project m2-community-project bot added this to Ready for Confirmation in Issue Confirmation and Triage Board Sep 1, 2023
@engcom-Bravo engcom-Bravo added Reported on 2.4.5 Indicates original Magento version for the Issue report. Reported on 2.4.6 Indicates original Magento version for the Issue report. labels Sep 1, 2023
@engcom-Bravo engcom-Bravo added the Triage: Dev.Experience Issue related to Developer Experience and needs help with Triage to Confirm or Reject it label Oct 5, 2023
@engcom-Hotel engcom-Hotel self-assigned this Oct 10, 2023
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m2-assistant bot commented Oct 10, 2023

Hi @engcom-Hotel. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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@engcom-Hotel
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Hello @frostblogNet,

Thanks for the report and collaboration!

We are trying to reproduce the issue in 2.4-develop, meanwhile, we have a query, can you please let us know if you are using any third-party extension for the below step:

Set Stock Update to Async in the Backend. Start the consumer and send Stock update Messages to the Rest-Api.

Can you please elaborate on the above point a little bit more?

Thanks

@engcom-Hotel engcom-Hotel added Issue: needs update Additional information is require, waiting for response and removed Issue: ready for confirmation labels Oct 12, 2023
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Oct 12, 2023
@engcom-Hotel
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Dear @frostblogNet,

We have noticed that this issue has not been updated for a long period. Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Regards

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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.5 Indicates original Magento version for the Issue report. Reported on 2.4.6 Indicates original Magento version for the Issue report. Triage: Dev.Experience Issue related to Developer Experience and needs help with Triage to Confirm or Reject it
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