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Sales order item table, qty_backordered not set for configurable products #38319
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Hi @dverkade. Thank you for your report.
Join Magento Community Engineering Slack and ask your questions in #github channel. |
Hi @engcom-Bravo. Thank you for working on this issue.
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HI @dverkade, Thank you for reporting and collaboration. Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots. Steps to reproduce
qty_backordered field is stored in the sales order item table for the configurable product as well. Kindly recheck the behaviour on Magento 2.4-develop instance and elaborate steps to reproduce if the issue is still reproducible. Thanks. |
@engcom-Bravo , the screenshot doesn't show column names. However I see that the example only shows the "simple" product and not the configurable product as I have shown in my screenshot. |
Hi @dverkade, Thanks for your update. Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots. Steps to reproduce
It looks like an expected behaviour of Magento since we have enabled backorders for only child products of the configurable product so we will get data for only simple products,Could you please let us know if we are missing anything. Thanks. |
@engcom-Bravo It's not expected behaviour. If what you're saying is the case the other fields like qty_ordered, qty_invoiced, etc. should also only be set on the simple products. That's not the case, for those fields it's set for the simple as well as the configurable product. See my screenshot only the field "qty_backordered" is not set on the configurable product only on the simple product. It should be consistent all fields should populate on the simple as well as the configurable products. |
Hi @dverkade, Thanks for your update. Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots. Steps to reproduce
The qty_backordered field in the sales_order_item table is only set / filled for the simple products, while it's not set on the configurable product. Hence Confirming the issue. Thanks. |
✅ Jira issue https://jira.corp.adobe.com/browse/AC-10862 is successfully created for this GitHub issue. |
✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue. |
Preconditions and environment
Steps to reproduce
Expected result
The expected result is that the qty_backordered field is stored in the sales order item table for the configurable product as well.
Actual result
Additional information
No response
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: