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Related/up-sells/cross-sells products are not being added and product edit page gets break #38582

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imran9935 opened this issue Apr 5, 2024 · 8 comments
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Area: Product Component: Profiler Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: ready for dev Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@imran9935
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Preconditions (*)

Tested in this versions:

  1. Magento 2.4.6-p4
  2. Magento Developer branch

Description (*)

When navigating to the related, up-sells, or cross-sells products section, and trying to add multiple related/up-sells/cross-sells products by de-selecting some products, from filtered selected products list, then product edit page gets break, and products are not being add.

Screenshot 1:
image

Screenshot 2:
image

Screenshot 3:
image

Steps to reproduce (*)

  1. Access magento admin panel.
  2. Add 4000+ products and edit one product ( Add products by using profiler, setup/performance-toolkit/profiles/ce/medium.xml).
  3. Navigate to the "Related Products, Up-Sells, and Cross-Sells" section and click Add Related Products.
  4. Click On the “Filters” and filter 60+ products.
  5. Click on “Select All” and select all filtered products screenshot-1.
  6. De-select some products from selected products list screenshot-2.
  7. Click on “Add Selected Products” button and then observe, product edit page gets break and products are not being loaded

Expected result (*)

Related/up-sells/cross-sells product should be add, while de-selecting some products from filtered selected products list

Actual result (*)

Product edit page gets stuck while trying to add products by de-selecting some products from filtered selected products list.

Additional information(*)

The issue occurs when there are 4000+ products, and trying to add products by deselecting some products from the filtered selected products list. As, related, upsell, and cross-sell products are being added properly, when we add all filtered selected products without de-selecting any products, and also products are being add propery while increasing page limit screenshot-4.

Screenshot 4:
image

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m2-assistant bot commented Apr 5, 2024

Hi @imran9935. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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m2-assistant bot commented Apr 5, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
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  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. label Apr 5, 2024
@engcom-Bravo
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@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

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@engcom-Bravo
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engcom-Bravo commented Apr 8, 2024

Hi @imran9935,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the attached video.

Steps to reproduce

  • Access magento admin panel.
  • Add 4000+ products and edit one product ( Add products by using profiler, setup/performance-toolkit/profiles/ce/medium.xml).
  • Navigate to the "Related Products, Up-Sells, and Cross-Sells" section and click Add Related Products.
  • Click On the “Filters” and filter 60+ products.
  • Click on “Select All” and select all filtered products screenshot-1.
  • De-select some products from selected products list screenshot-2.
  • Click on “Add Selected Products” button and then observe, product edit page gets break and products are not being loaded
Screenshot 2024-04-08 at 12 24 47
Screen.Recording.2024-04-08.at.12.05.17.mov

Products are not getting added and page is still loading.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Area: Product Component: Profiler Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. labels Apr 8, 2024
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Apr 8, 2024
@m2-community-project m2-community-project bot added this to Dev In Progress in High Priority Backlog Apr 8, 2024
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-11751 is successfully created for this GitHub issue.

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m2-assistant bot commented Apr 8, 2024

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@m2-community-project m2-community-project bot moved this from Dev In Progress to Ready for Development in High Priority Backlog Apr 8, 2024
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Labels
Area: Product Component: Profiler Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: ready for dev Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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