can not update custom customer attribute value on customer edit page in admin

[GrassH]

Preconditions and environment

• Magento CE 2.4.7

Please see the following code:

magento2/app/code/Magento/Customer/Controller/Adminhtml/Index/Save.php

Line 378 in fcebd3a

$this->storeManager->setCurrentStore($storeId);

magento2/app/code/Magento/Eav/Model/Config.php

Line 1020 in fcebd3a

$websiteId = $this->_storeManager->getStore()?->getWebsiteId();

magento2/app/code/Magento/Eav/Model/Config.php

Line 287 in fcebd3a

$websiteId = $this->getWebsiteId();

Steps to reproduce

Create two websites: US and CA, US is default website, customer created by CA.

1. Create a custom customer attribute (Test Attribute) in patch:

$this->customerSetup->addAttribute(
          Customer::ENTITY,
          'test_attribute',
          [
              'type' => 'varchar',
              'label' => __('Test Attribute'),
              'input' => 'text',
              'is_visible' => false,
              'required' => false,
              'user_defined' => true,
              'sort_order' => 999,
              'position' => 999,
              'visible_on_front' => false,
              'unique' => true,
              'system' => false,
              'global' => ScopedAttributeInterface::SCOPE_WEBSITE
          ]
  );

  $customerEntity = $this->customerSetup->getEavConfig()->getEntityType(Customer::ENTITY);
  $attributeSetId = $customerEntity->getDefaultAttributeSetId();
  $attribute = $this->customerSetup->getEavConfig()
      ->getAttribute(Customer::ENTITY, 'test_attribute')
      ->addData([
          'attribute_set_id' => $attributeSetId,
          'attribute_group_id' => $this->attributeSet->getDefaultGroupId($attributeSetId),
          'used_in_forms' => ['adminhtml_customer', 'customer_account_edit']
      ]);

$attribute->save();

2. Go to customer edit page in admin
3. Type some value to Test Attribute, e.g: test 1
4. Click Save and Continue Edit, the value will be saved as test 1
5. Type a new value to Test Attribute, e.g: test 2
6. Click Save and Continue Edit, the value was expected to be "test 2", but the value is still "test 1"

Expected result

1. Test Attribute value is updated to test 2

Actual result

1. Test Attribute value is still test 1

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @GrassH. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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[GrassH]

Hi @engcom-Bravo,

This should not be labeled as a Dev.Experience. In fact the issue also exists in the commerce, the issue still occurs for admin user adding custom attribute from admin panel. This should be a bug.

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @GrassH,

Thanks for your reporting and collaboration.

We have verified the issue in 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Screen.Recording.2024-05-17.at.12.51.06.mov

Test Attribute value is updated to test 2.

Could you please let us know if we are missing anything.

Thanks.

[GrassH]

Hi @engcom-Bravo,

Thank you for your test. I tested on 2.4.7, and this issue has been fixed in 2.4-develop. The same issue is reported in #ACP2E-2791, I'm not sure if it is an internal ticket, I didn't find this ticket in the community. Please see 6db1257

[engcom-Bravo]

Hi @GrassH,

Thanks for your update.

As I can see this issue got fixed in the scope of the internal Jira ticket ACP2E-2791 by the internal team
Related commits:https://github.com/search?q=repo%3Amagento%2Fmagento2+ACP2E-2791&type=commits

Thanks.