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ubuntu_bionic rsync backup not working #1431

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jochenstu opened this issue Sep 14, 2018 · 6 comments
Closed

ubuntu_bionic rsync backup not working #1431

jochenstu opened this issue Sep 14, 2018 · 6 comments

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@jochenstu
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I am having troubles getting rsync backup to work with the ubuntu_bionic branch unter 18.04. It might or might not carry over to 14.04, which I have never used an

Here is where I am at: I set up rsync got an “ok” status in the webinterface and, confirming back at the destination, the first backup files were created. Perfect.

Now, a few days later I noticed that no further backup files were created on the backup server. Checking back in the web interface I am now receiving a rather cryptic error popup, just saying ‘20180910T100118Z’. Also there is nothing but “Loading…” listed at the bottom of the page under “Available Backups”.

I tried rebooting, rerunning the miab setup, I also tried removing and recreating user and backup folders on the remote location, but the result stays the same: The initial setup seems to work, a set of backup files are being created on the remote and from that point on things seem to stop working.

Any ideas would be much appreciated! :)

@zatricky
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In case anyone remembers this mentioned elsewhere, it was also posted by OP (link below) a couple of days prior. I haven't found other references to this problem however.

#1398 (comment)

@JoshData
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JoshData commented Oct 9, 2018

I'm having the same error. It looks like duplicity changed a bit in Ubuntu 18.04 and some of the backup files it creates have an inconsistent date in the file name. Duplicity itself seems confused when I run it to verify the backup files.

@JoshData
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I've pushed a commit that prevents the Mail-in-a-Box control panel from failing when there are invalid backup files, but duplicity itself can't figure out what's going on and incremental backups halt after a few days. This is a huge blocker for the ubuntu_bionic release.....

@yodax
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yodax commented Oct 26, 2018

When I have a moment I'll try to have a look. I'm familiar with the code. Unless @guyzmo is still around?

@JoshData
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Duplicity seems to be working again for me. I'm not sure if there was a bug that was fixed in the last few weeks, but I kept re-running the install lines for the relevant tools from our scripts and now it's been working for about a week. I'll keep this issue open a bit longer but if no one has a problem still hopefully we can close it soon.

@JoshData
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Ok so this is embarrassing. After creating a new box to run the ubuntu_bionic branch, I forgot to shut down my old Mail-in-a-Box. The old box was writing backups at the exact time to the same backup destination, which was confusing duplicity. Anyway, I figured out why my backups were crazy. Hopefully no one else is still having a problem. So I'm closing this.

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4 participants