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Alternative moderation notification channels (discord, Slack, etc) #18879

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offbyone opened this issue Jul 25, 2022 · 4 comments
Closed

Alternative moderation notification channels (discord, Slack, etc) #18879

offbyone opened this issue Jul 25, 2022 · 4 comments
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moderation Administration and moderation tooling suggestion Feature suggestion

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@offbyone
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Pitch

I would like to have Mastodon deliver moderation request notifications to channels other than email. At minimum, I should be able to link my Mastodon instance to a discord channel (public or private) or a Slack channel (same characteristics) but ideally it could be integrated into any public event bus that would then render the moderation request for eventual notification and possibly resolution.

This is related to, but not quite the same as #15324, which aims to surface moderation decisions; in this case, I want moderation requests to be distributed to a moderator interface other than email. I refer to it because I suspect that the plumbing would end up being similar.

Motivation

Mainly... I want the ability to have moderation requests surfaced into an interface suitable for discussion of the request without having to refer to emails. I want a notification to come when a request arrives, and to have that notification automatically updated when the request is handled, so that there's a clear view of the actions taken on a moderation team, without the need to drill into the moderation interface to confirm.

@offbyone offbyone added the suggestion Feature suggestion label Jul 25, 2022
@Gargron
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Gargron commented Jul 25, 2022

You can connect it to whatever service you want through webhooks.

@offbyone
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#8890?

That would work fine, sure

@vmstan vmstan added the moderation Administration and moderation tooling label Nov 17, 2023
@ThisIsMissEm
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@offbyone so this can be closed as completed then?

@offbyone
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Yup!

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Labels
moderation Administration and moderation tooling suggestion Feature suggestion
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