Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Logo and world map URLs use internal IP address that can not be reached #335

Closed
giladrom opened this issue Aug 21, 2020 · 4 comments
Closed
Labels
answered For when a question was asked and we referred to forum or answered it.

Comments

@giladrom
Copy link

When loading the dashboard, the logo URL is always returning a 404 since it is referenced using an internal IP that can not be reached:

https://172.26.5.151/wp-content/plugins/matomo/app/plugins/Morpheus/images/logo.svg?matomo

Also, when trying to load the real-time map, the page doesn't load and the following 404's are received:

https://172.26.5.151/wp-content/plugins/matomo/app/plugins/UserCountryMap/svg/world.svg
https://172.26.5.151/wp-content/plugins/matomo/app/plugins/Morpheus/images/logo.svg?matomo

tsteur added a commit to matomo-org/matomo that referenced this issue Aug 25, 2020
refs matomo-org/matomo-for-wordpress#335 and #12623

This way it isn't needed to configure proxy headers for the real time map.
@tsteur
Copy link
Member

tsteur commented Aug 25, 2020

Thanks for this issue @giladrom

Similar as with the other issues I'm creating a new FAQ about this and this issue should be solvable by following the "Matomo URL" steps in https://matomo.org/faq/wordpress/how-do-i-make-matomo-for-wordpress-work-when-it-is-behind-a-cdn-or-proxy/

Let me know if this is clear and if that works?

For the map itself I'm also working on a fix as part of matomo-org/matomo@475eb16

For the logo I need to see if/how this can be fixed.

Does above FAQ help?

sgiehl pushed a commit to matomo-org/matomo that referenced this issue Aug 25, 2020
refs matomo-org/matomo-for-wordpress#335 and #12623

This way it isn't needed to configure proxy headers for the real time map.
@giladrom
Copy link
Author

Issue resolved as of last update.

@tsteur
Copy link
Member

tsteur commented Aug 25, 2020

Great @giladrom

Did you add the entry to the config file for proxy client? Can you check which one you added for CloudFront then I would document this so it'll be easier for other users.

@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Aug 25, 2020
@giladrom
Copy link
Author

Hi,

I did not make any changes to resolve this issue; I assumed there was an automatic update by WordPress with a fix.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
answered For when a question was asked and we referred to forum or answered it.
Projects
None yet
Development

No branches or pull requests

2 participants