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[com.triodos.bankinguk] Activating Mobile Secure Key fails #1881
Comments
missing gms.vision components as in #395 (comment) ? this probably doesn't work due to not implemented parts of the Vision API
Vision API is on its way out and functionality moves to MLKit. |
I have exactly the same issue when setting up the app (Dutch version) on my new, de-googled device (/e/OS). MicroG version: 0.2.27.223616-1 (4ec0d9f)-noen |
@Klaasstap - your logcat is for the [com.triodos.bankingnl] (NL version, not UK - could be different code) Does the App behaviour you saw fit what @JocelyneSze described prior? If not, could/should be separate bug report. The UK version fails specifically at calling vision api classes. It cannot work with microG at the moment. They are missing APIs and as they're already deprecated, I don't think it will see attention in its current form. |
triodosnl.txt |
sorry, flew past me - the Vision API face request was indeed in your first logcat already, just not the explicit error messages
|
@tcecyk Thank you for finding out! |
Affected app
Name: Triodos Bank UK
Package id: com.triodos.bankinguk.325
Describe the bug
The bank offers to the ability to activate Mobile Secure Key which replaces a physical DigiPass for approving payments etc. on the app. To activate the Mobile Secure Key, the user needs to upload photos of an identity document (e.g. driving license) and a video of the user's face. I was able to upload the photos of the identity document but at the page for uploading the video, the following error message appears "Please install Google Play Services to continue". I have confirmed with the bank that their app does not support microG, receiving the following reply "The Mobile Secure Key is not compatible with MicroG libraries; Google Play services are a pre-requisite for using the Mobile Secure Key."
To Reproduce
Steps to reproduce the behavior:
Expected behavior
I am able to upload a video of myself and activate the Mobile Secure Key.
Screenshots
I took a log of the error that is split into two because of size limitations
part I
part II
System
Android Version: 10
Custom ROM: /e/OS1.5-20221031230909
microG
microG Core version: 0.2.24.223616-96 (f87cb98)-noen
microG Self-Check results: All ticked
Additional context
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