Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: Bug, Pending
+assignees: ''
+
+---
+
+### [GitHub issues](https://github.com/Microsoft/botframework-webchat/issues) should be used for bugs and feature requests. See the Support section to get support related to Bot Framework and Web Chat.
+
+## Screenshots
+<!-- If applicable, add screenshots to help explain your problem. -->
+<!-- Be sure to remove or obscure personally identifiable information from your code and screenshots -->
+
+## Version
+<!-- What version of Web Chat are you using? Are you using the CDN? NPM package? Or embedding Web Chat to your site via `<iframe>`? -->
+<!-- The fastest way to find your Web Chat version is by checking the meta tag on your deployed site. -->
+
+## Describe the bug
+<!-- Give a clear and concise description of what the bug is. -->
+<!-- Please be sure to add screenshots of the console errors in your browser, if there are any -->
+
+## To Reproduce
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+## Expected behavior
+<!-- Give a clear and concise description of what you expect to happen when following the reproduction steps above. -->
+
+## Additional context
+<!-- Add any other context about the problem here.-->
+
+[Bug]

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: Enhancement, Pending
+assignees: ''
+
+---
+
+## Feature Request
+
+### Use the ['Enhancement' query](https://github.com/Microsoft/botframework-Webchat/issues?utf8=%E2%9C%93&q=is%3Aissue+is%3Aopen+label%3Aenhancement) to search for the most popular feature requests.
+### The [Sample tag](https://github.com/Microsoft/botframework-Webchat/issues?q=is%3Aissue+is%3Aopen+label%3ASample) also lists examples and implementations that have already been requested.
+
+**Is your feature request related to a problem? Please describe.**
+<!-- A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] -->
+
+**Describe the suggestion or request in detail**
+<!-- A clear and concise description of what you want to happen. -->
+
+**Describe alternatives you have considered**
+<!-- A clear and concise description of any alternative solutions or features you've considered. -->
+
+**Additional context**
+<!-- Add any other context or screenshots about the feature request here. -->
+
+[Enhancement]

.github/ISSUE_TEMPLATE/question-template.md

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+---
+name: Question template
+about: Ask a question not related to implementation here
+title: ''
+labels: Pending, Question
+assignees: ''
+
+---
+
+🚨 The issue tracker is not for implementation questions 🚨
+
+<!-- If you have other questions on implementation of Web Chat or about other features of Bot Framework, please see the support page on where to direct your question. -->
+
+
+[Question]