Custom tag not showing any recordings

[noobCode-69]

Hey , I am setting up custom tags in a next-js app, .

Context

There are several categories button on our page , and I want to filter by categories, so on categories button , I added a event listener like this
onClick={() => { clarity("set" , "category" , myCategory ) // code }}

on the clarity , I can see the tags made , and everything but I see 1 user and the data (location , device etc ) but i can't see the recording...
@ClaritySupport

[goforu]

same issue, any updates?

[ravinglunatech]

We have had this issue as well.

[leonardodouradol]

I am also facing the same issue. Any help?

[ClaritySupport]

Hi, Thanks for using Clarity. Could you please share project id and website address where Clarity is installed to assist you further. Thanks, Clarity Support Team Visit our docs!: https://docs.microsoft.com/en-us/clarity ***@***.******@***.***> [cid:bdf5a5d0-2dbd-4a03-884b-f843eb5631b8] Confidentiality note: This e-mail, and any attachment to it, contains privileged and confidential information intended only for the use of the individual(s) or entity named in the e-mail. If the reader of the e-mail is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that reading it is strictly prohibited. If you have received this e-mail in error, please immediately return it to the sender and delete it from your system.

…

________________________________ From: Leonardo Dourado ***@***.***> Sent: Tuesday, April 16, 2024 8:31 PM To: microsoft/clarity ***@***.***> Cc: Microsoft Clarity Support ***@***.***>; Mention ***@***.***> Subject: Re: [microsoft/clarity] Custom tag not showing any recordings (Issue #489) I am also facing the same issue. Any help? — Reply to this email directly, view it on GitHub<#489 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AW5BXQ6FSEZ2B65KN65WPOLY5U4MBAVCNFSM6AAAAAA6LCFHVCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANJZGMYDQMJRGM>. You are receiving this because you were mentioned.Message ID: ***@***.***>