SEVERE crashes upon scanning library and/or opening/using iTunes at the same time

[mixxxbot]

Reported by: marwil
Date: 2019-11-04T15:31:06Z
Status: New
Importance: Undecided
Launchpad Issue: lp1851254
Attachments: Mixxx_3439C210-1BD4-517D-AC69-C6D61A761C6D.plist

---

This is a SEVERE incident and it’s NEW after running Mixxx 2.1.8 many, many times without any problems. I was able to reproduce the same issue for 7 times now (8 altogether) and I do not intend to keep on.

What happens?
The Mac OS (Yosemite and El Capitan — I installed the latter after seven crashes on Yosemite but it keeps on crashing) crashes INSTANTLY like a stroke: monitor black, system down. Even more scaring: It needs up to eight restarts to make the OS running again. Failing restarts cause the monitor staying black.

When does it happen?
It’s different. Sometimes during scanning the iTunes library, sometimes instantly at the start of that scanning process, sometimes while doing some unspecific operations in Mixxx or iTunes (but definitely within the first 60 seconds of using Mixxx). Experiencing failing restarts in the aftermath each time are for sure.

Basic information:
– Mac OS X 10.11.6 (15G22010)
– Intel Core i7, 2,6 GHz
– Intel HD Graphics 4000 + NVIDIA GeForce GT 650M
– Apple Audio; controller: Beatmix Reloop 2 MK2 (FW version: 1.2)


CrashReporter log (most recent) [if the crash appears not to happen on behalf of Mixxx please request specific OS logs via e-mail <email address hidden>]: see attachment

[mixxxbot]

Commented by: marwil
Date: 2019-11-04T15:31:06Z
Attachments: Mixxx_3439C210-1BD4-517D-AC69-C6D61A761C6D.plist

[mixxxbot]

Commented by: uklotzde
Date: 2019-11-04T19:50:38Z

---

User space applications like Mixxx are not able to stop the OS. Please check your system for hardware failures as this is the most likely cause for such issues. Graphics card or RAM are the usual suspects.

The attached .plist files only contains file system metadata but no crash log data.

[mixxxbot]

Commented by: marwil
Date: 2019-11-05T08:06:43Z

---

Dear Uwe,

thanks for getting back.

Ich glaube, wir können auch auf Deutsch schreiben?

Ich habe hier noch den Fehlerbericht für OS X, der nach dem Neustart als Bericht an Apple angeboten wird. Ich kann diese Berichte jedoch kaum interpretieren.
Alledings zweifle ich, ob das der Bericht zum Absturz während der Mixxx-Operation ist.
Können Sie einen konkreten Hinweis darin finden?
Gestern habe ich mir alle ASD-Programme (Apple System Diagnostics) für mein MacBook besorgt, die will ich heute durchspielen.

Schönen Gruß

Anonymous UUID: 98169EB8-ADDA-D20A-B50D-072D0CDDF1EE

Mon Nov 4 15:04:53 2019

*** Panic Report ***
panic(cpu 6 caller 0xffffff7f8ab88bc9): "GPU Panic: [<None>] 3 3 1f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103e00000 0xffffff91f6b5f000 0x0e7150a2, D0, P0/3\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.12.9.1/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff81f08cb510 : 0xffffff8007adab52 
0xffffff81f08cb590 : 0xffffff7f8ab88bc9 
0xffffff81f08cb670 : 0xffffff7f888ac34c 
0xffffff81f08cb730 : 0xffffff7f8897a060 
0xffffff81f08cb770 : 0xffffff7f8897a0cb 
0xffffff81f08cb7f0 : 0xffffff7f88bb10b5 
0xffffff81f08cb860 : 0xffffff7f8899b2fd 
0xffffff81f08cb880 : 0xffffff7f888b2f0d 
0xffffff81f08cb930 : 0xffffff7f888b0788 
0xffffff81f08cbb30 : 0xffffff7f888b19e6 
0xffffff81f08cbc10 : 0xffffff7f8885ea46 
0xffffff81f08cbda0 : 0xffffff7f8885d549 
0xffffff81f08cbdc0 : 0xffffff7f8ab5613e 
0xffffff81f08cbe90 : 0xffffff7f8ab55f38 
0xffffff81f08cbee0 : 0xffffff7f8ab548a2 
0xffffff81f08cbf00 : 0xffffff8007b0f2da 
0xffffff81f08cbfb0 : 0xffffff8007bca3f7 
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.12.9)[86AD8338-1D9E-397C-B870-C305C7C031FA]@0xffffff7f8ab7a000->0xffffff7f8ab8dfff
            dependency: com.apple.driver.AppleGraphicsControl(3.12.9)[0753AF3D-E850-3698-9F36-B22FDBA84803]@0xffffff7f8ab72000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7f886d9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f887fd000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[1D9D8FAB-EC84-330D-AB65-47DFB6C52A91]@0xffffff7f8ab75000
         com.apple.nvidia.driver.NVDAResman(10.1)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7f8885b000->0xffffff7f88ad3fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f88844000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f887fd000
            dependency: com.apple.AppleGraphicsDeviceControl(3.12.9)[21580824-E82E-371E-8FEE-B213B71B5C58]@0xffffff7f88854000
         com.apple.nvidia.driver.NVDAGK100Hal(10.1)[EB8A5980-AB59-368A-8244-60A00C7A933C]@0xffffff7f88adf000->0xffffff7f88c8dfff
            dependency: com.apple.nvidia.driver.NVDAResman(10.1.0)[7C8DF8B7-32F9-3EFF-9B5A-E8EAD8EB3A42]@0xffffff7f8885b000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
         com.apple.driver.AGPM(110.22)[D2A6476D-895C-33EE-8A84-7548FA9B5748]@0xffffff7f8ab52000->0xffffff7f8ab68fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f8832c000
            dependency: com.apple.driver.IOPlatformPluginFamily(6.0.0d7)[4BEF649C-7CFD-31CA-8D84-1F0DB25BF60B]@0xffffff7f8921f000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7f88844000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f887fd000
            dependency: com.apple.AppleGraphicsDeviceControl(3.12.9)[21580824-E82E-371E-8FEE-B213B71B5C58]@0xffffff7f88854000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15G22010

Kernel version:
Darwin Kernel Version 15.6.0: Thu Jun 21 20:07:40 PDT 2018; root:xnu-3248.73.11~1/RELEASE_X86_64
Kernel UUID: 7564B0E7-EB5D-3887-BA79-59C870165AB1
Kernel slide:     0x0000000007800000
Kernel text base: 0xffffff8007a00000
__HIB  text base: 0xffffff8007900000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

System uptime in nanoseconds: 11381231996
last loaded kext at 9552577787: com.apple.driver.AppleGraphicsDevicePolicy 3.12.7 (addr 0xffffff7f8ab96000, size 49152)
loaded kexts:
com.apple.driver.AppleGraphicsDevicePolicy 3.12.7
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleHDAHardwareConfigDriver 274.12
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 274.12
com.apple.iokit.IOBluetoothSerialManager 4.4.6f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.GeForce 10.1.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f4
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.12.9
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.nvidia.NVDAStartup 10.1.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.iokit.IOBluetoothUSBDFU 4.4.6f4
com.apple.driver.AppleUSBTCKeyEventDriver 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.6
com.apple.driver.CoreStorageFsck 517.50.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AirPort.Brcm4331 800.21.30
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Brcm4360 1042.2.1a2
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.3.2
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f4
com.apple.iokit.IOBluetoothFamily 4.4.6f4
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleGraphicsControl 3.12.9
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOAcceleratorFamily2 205.14
com.apple.AppleGraphicsDeviceControl 3.12.9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2,6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.95.178.1a2)
Bluetooth: Version 4.4.6f4, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SanDisk SDSSDHII960G, 960,2 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Am 04.11.2019 um 20:50 schrieb Uwe Klotz :

User space applications like Mixxx are not able to stop the OS. Please
check your system for hardware failures as this is the most likely cause
for such issues. Graphics card or RAM are the usual suspects.

The attached .plist files only contains file system metadata but no
crash log data.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1851254

Title:
SEVERE crashes upon scanning library and/or opening/using iTunes at
the same time

Status in Mixxx:
New

Bug description:
This is a SEVERE incident and it’s NEW after running Mixxx 2.1.8 many,
many times without any problems. I was able to reproduce the same
issue for 7 times now (8 altogether) and I do not intend to keep on.

What happens?
The Mac OS (Yosemite and El Capitan — I installed the latter after seven crashes on Yosemite but it keeps on crashing) crashes INSTANTLY like a stroke: monitor black, system down. Even more scaring: It needs up to eight restarts to make the OS running again. Failing restarts cause the monitor staying black.

When does it happen?
It’s different. Sometimes during scanning the iTunes library, sometimes instantly at the start of that scanning process, sometimes while doing some unspecific operations in Mixxx or iTunes (but definitely within the first 60 seconds of using Mixxx). Experiencing failing restarts in the aftermath each time are for sure.

Basic information:
– Mac OS X 10.11.6 (15G22010)
– Intel Core i7, 2,6 GHz
– Intel HD Graphics 4000 + NVIDIA GeForce GT 650M
– Apple Audio; controller: Beatmix Reloop 2 MK2 (FW version: 1.2)

CrashReporter log (most recent) [if the crash appears not to happen on behalf of Mixxx please request specific OS logs via e-mail ]: see attachment

To manage notifications about this bug go to:
https://bugs.launchpad.net/mixxx/+bug/1851254/+subscriptions