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Autoelevate - Install Script - Calls in Autotask / Datto RMM ObjectID for referencing customer and device

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autoelevate-autotask

Autoelevate - Install Script - Calls in Autotask / Datto RMM ObjectID for referencing customer and device

This single script needs to be run from the customer device. -- It will look for the Datto RMM Device ID -- Then referance the Device ID against Autotask PSA to find the correct customer -- This allows the devices to be matched even if two or more devices have the same hostname.

You will need to generate an Autotask API Key for the application install

I use a seperate Key for AutoElevate ticket processing so that way if this script has issues it will not cause a problem to the two way traffic between autoelevate and Autotask.

You will need to fill in the following items

Obtain from Autoelevate Admin Page $LICENSE_KEY = "AutoElevate LicenseKey"

Build in the Autotask Users/API Section $API_USER_NAME = 'Autotask API Username'

$API_SECRET = 'Autotask API Password'

$API_INTEGRATION_CODE = 'Autotask Intigration Code' #Datto Tracking Identifier

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