fix(licenses ): updating table

newrelic · May 6, 2024 · 797bead · 797bead
1 parent 1c1bada
commit 797bead
Showing 1 changed file with 13 additions and 31 deletions.
diff --git a/...cense-information/general-usage-licenses/global-technical-support-offerings.mdx b/...cense-information/general-usage-licenses/global-technical-support-offerings.mdx
@@ -74,67 +74,49 @@ These Support Plans apply only to your paid service subscription under an existi
             <td>
                 * A majority of New Relic platform functionality is down or instrumentation is not reporting data. 
                 * Observability is completely unavailable for an existing business-critical application. No workaround is available.
-
-            </td>
-            <td>
-                INSERT_CELL_CONTENT
-            </td>
-            <td>
-                INSERT_CELL_CONTENT
-            </td>
-            <td>
-                INSERT_CELL_CONTENT
-            </td>
-        </tr>
-        <tr>
-            <td>
-                INSERT_CELL_CONTENT
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                2 business hours
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                6 business hours
             </td>
             <td>
-                INSERT_CELL_CONTENT
-            </td>
-            <td>
-                INSERT_CELL_CONTENT
+                2 business days
             </td>
         </tr>
         <tr>
             <td>
-                INSERT_CELL_CONTENT
+                P3
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                All other issues for an existing monitored application
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                1 business day
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                1 business day
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                2 business days
             </td>
         </tr>
         <tr>
             <td>
-                INSERT_CELL_CONTENT
+                P4
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                General questions on features, capabilities, or new installations/configurations
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                2 business days
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                2 business days
             </td>
             <td>
-                INSERT_CELL_CONTENT
+                2 business days
             </td>
         </tr>
     </tbody>