Added images, a few teaks

src/content/docs/new-relic-solutions/solve-common-issues/find-help-use-support-portal.mdx

@@ -24,7 +24,7 @@ redirects:
 
 New Relic offers a variety of support options, including online help, a troubleshooting tool, open source documentation with detailed procedures and troubleshooting tips, and support assistance in (and out) of the Platform.
 
-* [Access support resources in the New Relic One Platform](#nr-support)
+* [Access support resources in the New Relic One Platform.](#nr-support)
 * [Ask in New Relic's Explorers Hub.](#nr-forum)
 * [Run the New Relic Diagnostics tool.](#diagnostics)
 * [Find answers in New Relic Docs and New Relic University.](#find-answers)
@@ -34,17 +34,15 @@ New Relic offers a variety of support options, including online help, a troubles
 * [Check the status of our systems.](#check-status)
 * [Read about our licenses, data security, and compliance information.](#licenses-policies)
 
-## Access Support resources in the New Relic One platform [#nr-support]
+## Access support resources in the New Relic One platform [#nr-support]
 
 All [in-product support](https://one.newrelic.com/redirect/support) resources are accessible while navigating the New Relic One platform: Just select the small **?** icon from the top right navigation menu.
 
-![support-nav](https://user-images.githubusercontent.com/91755717/150619403-a991bc42-62dd-49f9-979f-80e568ba21f9.png)
+![Support navigation](./images/support-nav.png "Support navigation")
 
-The in-product Support view provides visibility into what's new with New Relic, our documentation, and our Explorers Hub. The support sidebar provides rapid access to all our support tools.
+The in-product support view provides visibility into what's new with New Relic, our documentation, and our Explorers Hub. The support sidebar provides rapid access to all our support tools.
 
-<img width="1526" alt="in-product-support" src="https://user-images.githubusercontent.com/91755717/150618273-288d2add-3b62-450d-a21b-ddf524cc8dc2.png">
-
-![In-product support](./images/in-product-support.png "New Relic's In Product support")
+![In-product support](./images/in-product-support.png "New Relic's in-product support")
 
 ## Ask in New Relic's Explorers Hub, our free forum [#nr-forum]
 
@@ -68,24 +66,18 @@ For a library of additional videos, webinars, and other information about using
 
 ## Contribute to our documentation [#docs-contribution]
 
-Our documentation is open source and available in [GitHub](https://github.com/newrelic/docs-website), and we encourage you to contribute! We really care about ensuring our docs are helpful, complete, and accurate. To edit a page, click the **Edit page** button in any document to create a pull request with the edit you think is needed. We don't want you to worry about style. When you edit a file, tech writers on our team review it for style, grammar, and formatting.
+At the right-hand side of each [public doc](https://docs.newrelic.com) you'll find a feedback widget. Use it to tell us whether a page is helpful, create an issue, or edit the page.
 
+<div style={{width: "300px"}}>
 ![New Relic Docs - Feedback](./images/docs_feedback.png "New Relic Docs - Feedback")
+</div>
 
-<figcaption>
-  [docs.newrelic.com](https://docs.newrelic.com): At the right-hand side of each page you'll find a feedback widget. Use it to tell us whether a page is helpful, create an issue, or edit the page.
-</figcaption>
+Our documentation is open source and available in [GitHub](https://github.com/newrelic/docs-website), and we encourage you to contribute! We really care about ensuring our docs are helpful, complete, and accurate. To edit a page, click the **Edit page** button in any document to create a pull request with the edit you think is needed. We don't want you to worry about style. When you edit a file, tech writers on our team review it for style, grammar, and formatting.
 
-## Don't find what you need? File a documentation issue [#file-doc-issue]
+### Don't find what you need? File a documentation issue [#file-doc-issue]
 
 If you can't find an answer in the documentation, you can file an issue to ask us for help. When you find places the docs could be better, let us know too! To do it, click the **Create issue** button in any document and we'll look into your problem to find a solution.
 
-![New Relic Docs - Feedback](./images/docs_feedback.png "New Relic Docs - Feedback")
-
-<figcaption>
-  [docs.newrelic.com](https://docs.newrelic.com): At the right-hand side of each page you'll find a feedback widget. Use it to tell us whether a page is helpful, create an issue, or edit the page.
-</figcaption>
-
 ## File a case in the platform or support portal [#file-ticket]
 
 If none of the above methods worked, click the **?** icon on the top right menu, or go to [support.newrelic.com](https://support.newrelic.com/home). The support portal gives you access to unified search across all of New Relic's help resources. If you can't find what you're looking for, and your subscription level includes technical support, [file a support ticket](https://support.newrelic.com/tickets).
@@ -98,8 +90,9 @@ To file a new case from the platform:
 
 1. Go to the **[I need more help](https://one.newrelic.com/redirect/support)** button under **Looking for more help?** on the right panel.
 
-![Help button](./images/help-button.png "I need more help")
-<img width="383" alt="help-button" src="https://user-images.githubusercontent.com/91755717/150614701-42cf2e5c-2cdc-456d-93dd-e06c0040b3e7.png">
+<div style={{width: "300px"}}>
+![Help button](./images/help-button.png "Help button")
+</div>
 
 2. Select your account.
 3. Choose "Create a Support case".