NextCloud Box from WDLabs lost NextCloud version 9.53

[enoch85]

@jmartin17 Moved from nextcloud/vm#55

Per Daniel Hansson's request use Github for reporting bugs and suggest enhancements.
I purchased the NextCloud Box for WDLabs.
When I first power up and got the login screen I put a user ID and password in and logged in successfully.
When I tried to login on another pc on the LAN it gave me the log in screen but said: Wrong password. Reset it. I tried again same message so
I clicked on the Reset it and it gave me: could not send reset email because
there is no email address for this username. I had signed off the PC that I had signed onto when I setup the username and password that I had first logged in successfully.
Now I can’t get back in on any system on the LAN always get same error. I have tried to find out how to reset using browser as there is no keyboard and monitor attached to the NextCloud box and I don't have a way of doing that. I was able to download PuTTY. I can get into the box using PuTTY SSH and I can run commands and see the nextcloud directory but how
can I reset or set the password for nextcloud box? When I use passwd it
prompt me for a password for ubuntu so I changed the password. I tried to
sudo nextcloud.occ user:resetpassword jmartin resulting in:
[sudo] password for ubuntu:
sudo: nextcloud.occ:
command not found
I was advised by Kyle Fazzari @github.com to run
$ sudo apt update
$ sudo apt install snapd snap-confine
snapd is already the newest version (2.12+0.16.04).
$ sudo snap refresh
$ sudo snap remove nextcloud && sudo snap install nextcloud
it removed nextcloud but gave:
error: cannot install "nextcloud": Get https://search.apps.ubuntu.com/api/v1/snaps/details/nextcloud?confinement=strict: dial tcp: lookup search.apps.ubuntu.com on 208.76.58.193:53: no such host
I tried wget https://github.com/nextcloud/vm.git
and wget http://github.com/nextcloud/vm.git
after login on NextCloud Box with ID: ubuntu

Here is the results:
wget https://github.com/nextcloud/vm.git
--2016-09-05 05:16:53-- https://github.com/nextcloud/vm.git
Resolving github.com (github.com)... failed: Temporary failure in name resolution.
wget: unable to resolve host address 'github.com'

using snap seems to have a problem with finding commands for nextcloud and resolve host address. Cannot download from any source after signing on NextCloud Box with ID: ubuntu
runing ubuntu@ubuntu-standard:$ snap list
Name Version Rev Developer Notes
ubuntu-core 16.04+20160531.12-01 120 canonical -
ubuntu@ubuntu-standard:$ snap refresh
error: cannot list updates: cannot list snaps: cannot list updates: Post https://search.apps.ubuntu.com/api/v1/snaps/metadata: dial tcp: lookup search.apps.ubuntu.com on 208.76.58.193:53: no such host
ubuntu@ubuntu-standard:~$
appreciate any help. jmartin@jmartinassociates.net

@kyrofa

[kyrofa]

Dang, this issue was opened everywhere. Let's keep #120.

[jmartin17]

Kyle:

I now have the problem resolved. I posted a reply and closed the issue

I got the message: Reusing existing connection to github.com:443.

I made the change in the router to forward port 443
I had already forwarded port 80 pointing back to IP for NextCloud Box

and used the
echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf > /dev/null
sudo apt update
sudo snap refresh
sudo snap install nextcloud

I appreciate all your help.

James

James R. Martin
J. Martin Associates
5185 Tara Ln., Bossier City, LA 71111 - 7810
Phone: (318) 752-4109 Cell Phone: ( 318) 773-9484

e-mail: jmartin@jmartinassociates.net

Web Site: http://www.jmartinassociates.net www.jmartinassociates.net

From: Kyle Fazzari [mailto:notifications@github.com]
Sent: Monday, October 31, 2016 2:05 PM
To: nextcloud/nextcloud-snap nextcloud-snap@noreply.github.com
Cc: jmartin17 jmartin@jmartinassociates.net; Mention mention@noreply.github.com
Subject: Re: [nextcloud/nextcloud-snap] NextCloud Box from WDLabs lost NextCloud version 9.53 (#122)

Dang, this issue was opened everywhere. Let's keep #120 #120 .
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