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Unable to capture raw Wi-Fi packets with supported adapter (NETGEAR A6210) #1778

nbernhardt opened this issue Oct 8, 2019 · 3 comments


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commented Oct 8, 2019

I have a system that I have been trying to convert from using AirPcap and WinPcap to using a network adapter and Npcap to capture raw 802.11 traffic. However, up to this point I have been entirely unable to view any traffic at all in Wireshark, despite selecting an appropriate adapter from (NETGEAR A6210), and enabling monitor mode using wlanhelper.
To summarize steps I have taken (and repeated on other machines/after uninstalling all software):

  1. Install npcap (with raw 802.11 traffic and API enabled)
  2. Run wlanhelper.exe in interactive mode to set Wi-Fi to monitor mode (some issues here)
    • when running "wlanhelper Wi-Fi mode" -> Error: makeOIDRequest::initPacketFunctions
    • when running "wlanhelper Wi-Fi channel" -> Error: makeOIDRequest::initPacketFunctions
    • some other parameters cause similar issue
  3. Install and run Wireshark in administrator mode, capture->options->monitor mode checked

When I start the capture on the appropriate device, no packets are received whatsoever. I am fairly certain based on the wiki page that the device I selected should work, and that based on the output I receive from wlanhelper that it has been properly set to monitor mode. Wireshark then shows that it does allow monitor mode, but when I ensure that the monitor mode box is checked, there are no packets seen by the device. Based on some strange issues I receive in using wlanhelper I wonder if my issue lies with Npcap specifically.

I have checked (and tried deleting) the Packet.dll and wpcap.dll files located in C:/Windows/System32 and C:/Windows/SystemWOW64 (Leaving the ones in their respective \Npcap\ folder alone) as some users had deemed helpful in the comments of a blog post, but with no luck there.

I have tried other machines that had never had WinPcap or Npcap installed to try for a more "fresh" environment.

Below is a sample of the output I receive when trying a few different actions in wlanhelper.


I have made sure that my drivers for my network device match those detailed in the wiki link that I found it in.

Please, if you have any ideas for how I can fix this issue, I have spent upwards of 50 to 60 hours trying to fix these issues. If there is any more data I can provide let me know.


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commented Oct 11, 2019

I have found the same problem for the Netgear A6200 that I am using. Npcap will set it to monitor mode but it throws an error if trying to select any specific WiFi channel or frequency after it is in monitoring mode.


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commented Oct 15, 2019

Do you receive any packets after you set it to monitor mode? Wireshark shows nothing being received for me.


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commented Oct 16, 2019

No packets received in WireShark. But without specifying a channel to monitor I did not expect the adapter to actually receive and monitor anything.

I also opened an issue about this here: Npcap WLANHELPER unable to select channel with NETGEAR A6200 #1782 #1782

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