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Google analytics plugin. Reverse an ecommerce transaction. And we could skip "placed" orders with redirection payment method used #91

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mariannk opened this issue Jan 14, 2016 · 0 comments
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mariannk commented Jan 14, 2016

We should be sure that it won't slow down the site. And it can property handle exceptions (e.g. DNS issues). Also add a setting indicating whether we should use this new logic

And when done we don't need js ecommerce anymore

The first issue. Google Analytics Plugin should reverse transactions when an order is cancelled. Source: http://www.nopcommerce.com/boards/t/34266/google-analytics-plugin-reverse-an-ecommerce-transaction.aspx

The second issue. User completes the checkout is using Paypal Standard plugin. It works in such a way that user is presented with "Confirm" button that takes them to the Paypal website. When Confirm buttton is pressed the user is redirected (via POST) to PayPal. Order placed page (which includes google analytics e-commerce tracking) is NOT shown and transaction is not recorded. User completes the payment but because the paypal requires two explicit actions for user to return to the store, this very often doesn't happen. User just closes the browser while on paypal page and transaction never gets recorded. In my store this is what happens maybe 50% of the time. RESULT: About 50% of paypal transactions are not recorded which makes making any meaningful marketing decisions very difficult.
Forum source: http://www.nopcommerce.com/boards/t/23138/google-analytics-not-recording-significant-numer-of-e-commerce-transactions.aspx

@mariannk mariannk added this to the Version 3.80 milestone Jan 14, 2016
@AndreiMaz AndreiMaz removed this from the Version 3.80 milestone Jul 5, 2016
@AndreiMaz AndreiMaz modified the milestone: Version 3.90 Jul 28, 2016
@AndreiMaz AndreiMaz removed this from the Version 3.90 milestone Jan 11, 2017
@AndreiMaz AndreiMaz modified the milestone: Version 4.00 Mar 12, 2017
@AndreiMaz AndreiMaz self-assigned this Aug 29, 2017
@AndreiMaz AndreiMaz changed the title Google analytics plugin. Reverse an ecommerce transaction Google analytics plugin. Reverse an ecommerce transaction. And we could skip "placed" orders with redirection payment method used Sep 8, 2017
RomanovM pushed a commit that referenced this issue Sep 12, 2017
…ocess only already paid orders (not just placed)
@RomanovM RomanovM removed their assignment Sep 12, 2017
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