NVDA gets stuck if the "About" dialogue is opened and another settings dialogue is opened at the same time #1451

Closed
nvaccessAuto opened this Issue Apr 11, 2011 · 9 comments

1 participant

@nvaccessAuto

Reported by m11chen on 2011-04-11 05:48
Steps to reproduce:
1. open the "About NVDA" dialogue box.
2. press NVDA+Ctrl+g to open the general settings dialogue or any other settings dialogue.

Expected result:
NVDA should either warn that multiple dialogue boxes are open, or at least allow the user to close the opened dialogue boxes.

Actual result
the settings dialogue box cannot be accessed by tab or closed by pressing enter, escape, or Alt+F4. Alt+Tab can only gain focus to the inaccessible setting dialogue and not the About NVDA dialogue. As far as I have tested, there is no way to close the dialogue boxes aside from restarting NVDA.

@nvaccessAuto

Comment 1 by jteh on 2011-04-11 06:04
I can't reproduce this. I can alt+tab to the About NVDA dialog and press its OK button. Can you please double check this?

@nvaccessAuto

Comment 2 by m11chen (in reply to comment 1) on 2011-04-11 06:24
Replying to jteh:

I can't reproduce this. I can alt+tab to the About NVDA dialog and press its OK button. Can you please double check this?

Yeah, I double checked with both the clean installed 2011.1 and Version: bzr-main-4160 source. I am running Windows 7 64-bit, if that is at all related...

@nvaccessAuto

Comment 3 by m11chen (in reply to comment 1) on 2011-04-11 06:47
Replying to jteh:

I can't reproduce this. I can alt+tab to the About NVDA dialog and press its OK button. Can you please double check this?

I only discovered this when trying to retrieve the version info of the source code after building the tree. I am using a laptop, so after I opened the About NVDA dialogue, I tried to change my keyboard setting to laptop by pressing NVDA+Ctrl+k. The strange thing is that the combo box can be accessed when pressing up and down arrow, it switches between desktop and laptop. Similar thing happens when opening the general dialogue with the language list. But I am not able to tab to any other controls or alt Tab back to the About NVDA dialogue.

@nvaccessAuto

Comment 4 by jteh on 2011-04-11 07:12
Other dialogs are unusable while the About dialog is open because the About dialog is a modal dialog. I do see that issue. However, I can always alt+tab back to the About dialog.

Can anyone else reproduce the problem with not being able to alt+tab back to the About dialog?

@nvaccessAuto

Comment 5 by m11chen on 2011-04-11 07:23
Okay, apparently, I had the performance setting for visual effects set to "Adjust for best performance", which affects the alt+tab shortcut in Windows 7. If I switch the setting back to "Let Windows decide what's best for my computer", I am now able to alt Tab back to the About NVDA dialogue and click its "OK" button. However, if the keyboard or any other setting dialogue is opened before the about NVDA dialogue is closed, I cannot tab to any other controls unless I close the About NVDA dialogue first.

@nvaccessAuto

Comment 6 by aleksey_s (in reply to comment 4) on 2011-04-11 12:54
Replying to jteh:

Can anyone else reproduce the problem with not being able to alt+tab back to the About dialog?

Yes. I can not alt+tab to the about dialog as well as close the other dialog. furthermore, I can't quit NVDA with nvda+q (and I have confirm on quit turned of).

@nvaccessAuto

Comment 7 by m11chen (in reply to comment 6) on 2011-04-11 14:02
Replying to aleksey_s:

Replying to jteh:

Can anyone else reproduce the problem with not being able to alt+tab back to the About dialog?

Yes. I can not alt+tab to the about dialog as well as close the other dialog. furthermore, I can't quit NVDA with nvda+q (and I have confirm on quit turned of).

I also tested this on a virtual Windows XP, and I cannot Alt Tab back to the About dialogue either. Originally, I thought this might have something to do with the hardware, since I am using a laptop. But, I tried it with a USB keyboard, and the same problem occurs. I also confirmed that NVDA+Q cannot quit NVDA. The quit dialogue can be opened, but pressing the yes button just closes the window instead of actually quitting NVDA.

@nvaccessAuto

Comment 8 by jteh on 2011-04-11 21:04
Changes:
Milestone changed from None to 2011.2

@nvaccessAuto

Comment 9 by jteh on 2011-06-02 04:48
3ebc8fd
Changes:
State: closed

@nvaccessAuto nvaccessAuto added this to the 2011.2 milestone Nov 10, 2015
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment