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Nvda no longer supports BRLTTY with Alva series #16566

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exatropix opened this issue May 17, 2024 · 3 comments
Open

Nvda no longer supports BRLTTY with Alva series #16566

exatropix opened this issue May 17, 2024 · 3 comments
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blocked/needs-info The issue can not be progressed until more information is provided. component/braille-display-drivers needs-triage p2 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority

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@exatropix
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Steps to reproduce:

Once BRLTTY 6.1 was installed, I established contact with the Alva braille display. I select BRLTTY as the display in NVDA but nothing happens.

Actual behavior:

Expected behavior:

The display remains inactive and BRLTTY is deactivated on NVDA.

NVDA logs, crash dumps and other attachments:

System configuration

Afficheur Alva abt380
Brltty 6.1
nvda 2024.1

NVDA installed/portable/running from source:

NVDA installed

NVDA version:

2024.1

Windows version:

10

Name and version of other software in use when reproducing the issue:

Other information about your system:

ALVA connected via serie to usb.

Other questions

This always worked well until NVDA 2023.4.

Does the issue still occur after restarting your computer?

It's the same after reboot.

Have you tried any other versions of NVDA? If so, please report their behaviors.

no

If NVDA add-ons are disabled, is your problem still occurring?

no tested

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

I don't know how to do that.

@seanbudd
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Welcome @exatropix ,

We are unable to process this issue as it stands.

NVDA logs, crash dumps and other attachments:

Please reproduce this issue and provide a log file of the behaviour. Ensure your log level is set to debug in general preferences.

If NVDA add-ons are disabled, is your problem still occurring?
no tested

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
I don't know how to do that.

Please test these two scenarios.
You can restart NVDA with add-ons disabled through the exit menu.
You can follow the user guide for more information in running the fixing tool.

Kind Regards,
NV Access Software Developers

@seanbudd seanbudd added p2 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority blocked/needs-info The issue can not be progressed until more information is provided. needs-triage labels May 20, 2024
@LeonarddeR
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Cc @bramd

@seanbudd
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seanbudd commented Jun 4, 2024

Could you please report this to brltty as well?
https://brltty.app/contact.html

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Labels
blocked/needs-info The issue can not be progressed until more information is provided. component/braille-display-drivers needs-triage p2 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority
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