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NVDA crashes when Japanese Microsoft Office IME 2010 is default input language #3064
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Attachment nvda.log added by nishimotz on 2013-03-15 04:04 |
Comment 1 by nishimotz on 2013-03-15 04:21 Attached nvda.log was obtained with NVDA 2013.1beta1 (portable) and Microsoft Office IME 2010 New Phonetic (Traditional Chinese).
Microsoft Office IME 2010 InputMethodEditor x86 zh-tw.exe is installed, because Microsoft says thet if the user is using 32bit version of licensed Microsoft Office, 32bit version of IME should be installed. The log says nothing, but eSpeak suddenly stop speaking and NVDA crashes. According to my test with Japanese Office IME 2010, this issue is not regression regarding input composition support, because is happens since NVDA 2009.1. |
Attachment 3064.patch added by nishimotz on 2013-04-12 08:24 |
Comment 2 by nishimotz on 2013-04-12 08:33 As far as investigated by NVDA Japanese team colleagues, this freeze occurs when Office IME 2010 Japanese is default input and a dialog is shown which has the initial focus on a button control. The button control is a native control, so it can obtain keyboard focus. Office IME 2010 sub-classes such focusable object and enables or disables IME. |
Comment 3 by jteh on 2013-04-24 03:52 I'm concerned that disabling UIA for the Button window class is just hiding the problem and not actually fixing it, as I don't follow why the input method would subclass it. |
Comment 4 by nishimotz on 2013-04-24 08:08 !WinDbg remote logs are sent to Mick, but I forgot to share. NVDA 2012.3 rev 6037 is used. First and second files as follows are obtained when Delete key is pressed on Desktop. https://dl.dropboxusercontent.com/u/62564469/office-ime-2010-logs/nvda-windbg-130408-1620.txt Third file is obtained when Notepad Save As dialog crashed NVDA. https://dl.dropboxusercontent.com/u/62564469/office-ime-2010-logs/nvda-windbg-130408-1729.txt |
Comment 5 by mdcurran on 2013-05-28 23:39 |
Comment 6 by nishimotz on 2013-05-28 23:51 (1) Valid license of Office 2010, 2007, 2003 or XP is required. (2) Supported systems are: Windows 7, Windows Vista, Windows XP Service Pack 3, Windows Server 2008, Windows Server 2003 It does not mention Japanese Windows, however, Windows 8 is not applicable. Office 2013 is also supported, according to the download page. |
Comment 7 by Michael Curran <mick@... on 2013-07-18 05:56
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Comment 8 by mdcurran on 2013-07-18 06:02 |
Comment 9 by Michael Curran <mick@... on 2013-07-18 06:02
Changes:
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Comment 10 by mdcurran on 2013-07-29 03:59 |
Comment 11 by nishimotz on 2013-07-29 11:06 |
Comment 12 by Michael Curran <mick@... on 2013-07-29 23:09
Changes:
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Comment 13 by jteh on 2013-11-26 23:14 |
Reported by nishimotz on 2013-03-09 02:37
NVDA crashes when Japanese Microsoft Office IME 2010 (comes with Microsoft Office 2010) is default input language.
The procedure to reproduce is as follows:
The notepad opens 'save as' dialog and NVDA (and Windows Explorer) crashes.
This issue is reported since last year with NVDA Japanese version. We now found the exact way of reproduction.
It depends on the setting of default input method.
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