index: Add Kathy Sierra blog

open-contracting · Feb 21, 2024 · 68cb01b · 68cb01b
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diff --git a/docs/index.rst b/docs/index.rst
@@ -32,3 +32,4 @@ Useful resources
 -  `The Good Services Principles <https://good.services/15-principles-of-good-service-design>`__ and `Scale <https://good.services/the-good-services-scale>`__
 -  `18F Engineering Practices Guide <https://engineering.18f.gov/people/>`__
 -  `18F De-risking Guide <https://derisking-guide.18f.gov/>`__
+-  `Creating Passionate Users <https://headrush.typepad.com/creating_passionate_users/>`__