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Email issue - email not sent 1.5.3 to 1.5.4.1 #348

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capte opened this issue Jan 16, 2013 · 14 comments
Closed

Email issue - email not sent 1.5.3 to 1.5.4.1 #348

capte opened this issue Jan 16, 2013 · 14 comments

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@capte
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capte commented Jan 16, 2013

Had to remove $this->newline in the system\library\mail.php to get it working again !

Before :
$header .= 'Content-Type: multipart/related; boundary="' . $boundary . '"' . $this->newline . $this->newline;

After :
$header .= 'Content-Type: multipart/related; boundary="' . $boundary . '"' . $this->newline;

Works fine now on our side.

@opencart
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because your mail software is adding extra \n or \r its self

i i removed this line it would stop others being able to send mails.

@capte
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capte commented Jan 16, 2013

thanks Daniel !

By the way keep up the good work... It's a nice opensource software !

De : Daniel Kerr [mailto:notifications@github.com]
Envoyé : Wednesday, January 16, 2013 2:30 PM
À : opencart/opencart
Cc : capte
Objet : Re: [opencart] Email issue - email not sent 1.5.3 to 1.5.4.1 (#348)

because your mail software is adding extra \n or \r its self

i i removed this line it would stop others being able to send mails.


Reply to this email directly or view #348 (comment) it on GitHub.

https://github.com/notifications/beacon/fkqaEy1zGc8BIL4PzAgG8aIf7ZN-rZDYQ8TWYqTGP9X4QbqxCilyhvxYz2J1n3iV.gif

@ledecor
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ledecor commented Jan 27, 2013

Hi there, i have same problem with my email, i can't receive any email and also i cant send to.
i checked all my smtp and password and everything but still i cant send and receive any mail.
i hope you guys can help me.
thanks a lot

@ledecor
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ledecor commented Jan 27, 2013

oh i fixed it. thanks a lot .

@kiril2013
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Hello, who can help me? we use opencart 1.5.5.1, but showing: sent mail success, we cannot receive any email, we are anxious, please tell us how to change, we use mail() to sent mail, and we test the mail() function is good.

@greyman56
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This is not the place to ask for support. Its a bug tracker.

Search the forums first then ask only if you cannot find the answer you need. In particular, use this forum:-
http://forum.opencart.com/viewforum.php?f=20

@iambaljitdhanoa
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Hello There

mail function not working opencart 1.5.2 we have set setting of mail function from admin panel but not got mail to customer please suggest how we can do it

@munirasim
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munirasim commented Oct 6, 2016

It not necessarily be the fault of Opencart. Many email servers have now implemented SPF, DKIM and DMARC policies and to comply them you must use an email address which is created on the domain name of your store i.e. if your domain name is 'example.com', you should create a domain name email like 'anyName@example.com'

When setting email under MAIL tab, you may use MAIL protocol and in email field put -f OR -F before email address.

If it is not working for other reason, please check error log and share email related entry.

@iambaljitdhanoa
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Hello munirasim

Thanks for quick response

We have used this mail setting please check following link
http://imgur.com/a/m8B2f

Please let me know how we can do it

@munirasim
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munirasim commented Oct 6, 2016

  • You may try -f (note lower case)
  • Make sure under STORE tab you use the same email address
  • When you choose MAIL protocol only first two entries matter under MAIL tab and you may remove entries from fields that start with word SMTP
  • Also make sure there is no other email address in Additional Alert Mail field

@iambaljitdhanoa
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Yes, We are using same email on general tab and we have setup smtp mail function but not got any mail.we have try all way but i am not sure issue which side.

@munirasim
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Forget SMTP and use MAIL protocol only i.e. under MAIL tab choose MAIL in first field and then in the next field enter your email address like "-fanyname@example.com" and clear all other fields

I assume that you have created your email address at your web host and you are not using third party email server

After doing this go to CONTACT form and send an email to see if you receive it. I tell you the next step after seeing results of this action.

@iambaljitdhanoa
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iambaljitdhanoa commented Oct 6, 2016

Hello

We have already created same email on cpanel and we have clear all the fields please check following link
http://imgur.com/a/7P1Ax

We are not received order confirmation mail to customer.. When we have status change of the order from admin panel we have recvied mail only not received order Conformation mail

@munirasim
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It turned out that the issue was with email server (inbox full) and not the Opencart. Please close this thread.

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