Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

crashing master study site #575

Open
ashnels1220CT opened this issue Jul 20, 2017 · 6 comments
Open

crashing master study site #575

ashnels1220CT opened this issue Jul 20, 2017 · 6 comments

Comments

@ashnels1220CT
Copy link

I installed BadgeOS from the zip file, and it completely crashed my site. I deleted it, then everything was back to normal. I tried again by searching in the plugins and downloading from there, but again it crashed the entire site.

HOME PAGE (BEFORE):
after

AFTER:
crash

I have the master study theme. I am a beginner WP user, please let me know what I can do, or what other info is needed

@ashnels1220CT
Copy link
Author

ashnels1220CT commented Jul 20, 2017 via email

@asahi-badgeos
Copy link
Collaborator

@ashnels1220CT what are you seeing on your homepage when BadgeOS is activated?

@ashnels1220CT
Copy link
Author

Hello @asahi-badgeos! The second image is what I am seeing on my homepage when BadgeOs is activated - mostly the white screen of death, with my logo still at the top, and the search box. Otherwise all blank and white. At the top above the logo there is a message that says
2017-07-23_0614

@asahi-badgeos
Copy link
Collaborator

Sorry @ashnels1220CT , this isn't an issue we have seen before, and I don't have any simple diagnosis. If we see other occurrences of this happening, we will investigate further to identify a fix.

@ashnels1220CT
Copy link
Author

Ok @asahi-badgeos thank you. I would love to be able to use it on my site, so please keep me posted!

@digitalkeegan
Copy link

Was this ever solved? I'm also running Masterstudy, and although it doesn't crash the site, it does slow it down immensely.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants