Why can't I submit my application for Github Education Pack?

[12944qwerty]

Hi everyone,

I tried this with both chromium and firefox. I'm on the page where I have to submit proof of acceptance and I'm submitting my email letter of acceptance from my inbox. It does include the date in it.
When I do click Process, it finished the loading bar to 100% and then just refreshes the page. There is no other response after doing that. How can I submit it?

A suggestion...(optional)

No response

[advayc]

https://education.github.com/discount_requests/application

open this link to check if your application has gone through. If it has gone through then scroll down to check 'You've already submitted
1 request'. Your benefits will become active 72 hours after your application.

[12944qwerty]

That redirects me to the same page where I have to upload the proof. https://education.github.com/discount_requests/11632182/additional_information

[HemanthSai7]

Exactly the same issue I'm facing. And every other link on GitHub redirects to this page. Previously I could view my applications and now whichever link I click takes me to this page where I have tried uploading so many times but it simply refreshes the page.

[arafajs]

Try submitting your application from a different device or browser.

[12944qwerty]

I've tried firefox and chromium both. I will try a different device in the morning

[HemanthSai7]

I've tried it on windows (Edge) and now tried it on linux (Chrome). Still the same issue. My github is expiring in 5d and I'm unable to reverify.

[Noah-Haf]

Having the same issue too (exactly the same behaviour). My github education is expiring in 11 days, whenever I upload my Image, I click submit, it loads to 100%, however, once it reaches 100% the page simply reloads and nothing happens. I've tried Edge, Chrome, Firefox and nothing works. When I visit https://education.github.com/discount_requests/application I am also redirected back to the page where I need to upload proof.

Any ideas?

[nqlp]

I'm also experiencing the same issue. I've tried using various browsers (Edge, Firefox) and even different operating systems (Windows and macOS), but the result remains unchanged. Whenever I click on 'Process my application,' the website consistently redirects me to https://education.github.com/discount_requests/11621382/additional_information. Consequently, I'm unsure whether my application has been received or not.

[ghost]

There is a bug here, even if you do not redirect to this page, when you re-upload the proof documents, you will not be able to pass because the photographed documents are not clear

[Noah-Haf]

I've tried again this evening; still no luck.

[ghost]

There is no other way, but to wait for the official bug fix, or add a function to upload pictures

[HemanthSai7]

Okay, So I uploaded my university ID card (by combining both sides of it into one). It got accepted. I guess it's only accepting univ ID cards.

[HemanthSai7]

Yes, I know it should ideally accept both forms of proofs. I have tried with the admission letter before but it didn't work. ID worked just fine.

[12944qwerty]

Great! Except for the fact that a physical ID costs $25 at my school :/

[nqlp]

Send them your statement of registration invoice / receipt. The most important is the date because it indicates your current school enrollment status.

[12944qwerty]

I uploaded them my official letter of acceptance and same thing is happening

[nguyenthekhoig7]

This worked for me! I was trying with the front side of my Student ID and it kept on saying _Unable to submit your application. Please try again. I tried combining both sides of the ID and it was accepted immediately.

[nqlp]

I took a photo with my phone and it works!

[12944qwerty]

Tried that, didn't work for me.

[Noah-Haf]

Gonna try this shortly.

[lucy2512]

I was using the github student developer pack for last 2 years, but still I am a student and I want to re-verify my student id and want to get the student developer pack benefits again. It is very much important for my projects. Previously I have requested for 9 times but every it got rejected now I am not able to upload or request further please help me. It is showing that you have outstanding error.
Please help me

[Noah-Haf]

This isn't really a problem with getting verified but a problem with uploading a form of verification, I'm having 0 luck

[Noah-Haf]

Seems this issue is now resolved for me.

[nqlp]

How did you resolve it?

[Noah-Haf]

I used an OBS virtual camera, uploaded my evidence to the obs camera, took a photo and it worked, also make sure your github username is the FULL NAME (no nicknames or anything) listed on your evidence.

[michael-722]

had this issue load no matter what I tried different browsers, forms of proof, different combinations of the proof literally everything. nothing worked would just reload the page and ask for the proof to be submitted again.

what fixed this was simply doing it on a phone instead of a laptop no clue why this fixed it but it did.

[Manmow]

Thank you! It worked on my phone. I completely don't know why it works on phone and not on pc. I used safari, so maybe that's why.

[josephko91]

I am facing the same issue. I tried uploading both sides of my ID with no success.

[Hanzlah10]

use phone to upload document. It worked for me !

[Hanzlah10]

It works on phone, I just did !