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"Address" text box won't allow more than 17 characters in length #126

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imcdona opened this issue Nov 12, 2013 · 1 comment · Fixed by #128
Closed

"Address" text box won't allow more than 17 characters in length #126

imcdona opened this issue Nov 12, 2013 · 1 comment · Fixed by #128

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@imcdona
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imcdona commented Nov 12, 2013

Go to Settings --> Company
The address field for the company address is limited to 17 characters across.

A typical address in the United States for example, requires more characters. Example:

221 Plum Street
Suite #255
San Francisco, CA 90210

With the 17 character limit the last line would read: "San Francisco, CA" as there's not enough space to put in the zip code.

@greezybacon
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It's not a problem with the horizontal character width, it's an issue with the max length of the field. I agree the default is far too small. You can patch yours in Admin Panel > Manage > Forms > Company Info > Address > Config. Set the max length to something much more reasonable (like 100).

greezybacon pushed a commit to greezybacon/osTicket-1.8 that referenced this issue Nov 12, 2013
protich added a commit to protich/osTicket that referenced this issue Jan 7, 2016
…urity

Extended security features for SupportSystem

Sorta-Reviewed-By: Peter Rotich <peter@enhancesoft.com>
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