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Hi there 👋

My name is Peter Rotich - I am a serial hustler, software engineer, founder (Enhancesoft), open source developer (osTicket).

I am Founder and Chief Executive Officer at Enhancesoft, a software company based in Alexandria, Louisiana (now fully remote). I founded Enhancesoft with a mission of creating simple yet elegant tools to get customer support out of a shared email inbox and off post-it notes. Our products include osTicket and SupportSystem.

Fun fact: I was born and raised in rural Kenya and grew up in a small village with no electricity or running water! I did not use a computer until college.

📫 How to reach me:


  1. Forked from osTicket/osTicket

    Codename: Rumors

    PHP 6 3

  2. Forked from ansible/ansible

    Ansible is a radically simple IT automation platform that makes your applications and systems easier to deploy. Avoid writing scripts or custom code to deploy and update your applications— automate…

    Python 1 1

  3. Forked from osTicket/osTicket-plugins

    Core plugins for osTicket-1.8.1 and onward

    PHP 1

  4. The osTicket open source ticketing system official project repository, for versions 1.8 and later

    PHP 2k 1.3k

  5. Core plugins for osTicket (v1.8+)

    PHP 104 117

  6. osTicket Documentation Repo

    Python 20 39

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