Queues: Agents with no team assignment #5177
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Commit d8b61e8 correctly addressed an issue with criteria for team assignment when an agent doesn't belong to a single team, BUT failed to consider cases that the criteria is part of a set of constraints. e.g Tickets assigned to Me OR one of my Teams. This commit adds a check to skip team check when multiple constraints are included.
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Commit d8b61e8 correctly addressed an issue with criteria for team assignment when an agent doesn't belong to a single team, BUT failed to consider cases that the criteria is part of a set of constraints. e.g Tickets assignee
includes - Me OR One of my TeamsThis commit adds a check to skip team constraint when multiple constraints are included and the Agent doesn't have team assignment.