Assume ISO-8859-1 when charset is unknown or bogus

[protich]

Unfortunately, this is necessary because some mail clients send in content without defining the charset or at worse using a freaking wrong/invalid charsets like 'default'

[molul]

I'm afraid this is still happening on 1.8.1. Emails on ISO-8859 get truncated.

[greezybacon]

Can you post an example email

[molul]

Sure! Here is the email source and attached is how it gets posted in my osTicket installation:

MIME-Version: 1.0
Received: by 10.58.151.6 with HTTP; Thu, 27 Feb 2014 11:34:27 -0800 (PST)
Date: Thu, 27 Feb 2014 20:34:27 +0100
Delivered-To: luismorcillo@gmail.com
Message-ID: CAPUXZb7257DPQmZA25qudD93P7+j2=Xh2ePGW02vtdP6fKXxqw@mail.gmail.com
Subject: =?ISO-8859-1?Q?Ay=FAdame?=
From: Luis Morcillo luismorcillo@gmail.com
To: support18 support18@brainstorm.es
Content-Type: multipart/alternative; boundary=047d7bdc8c1acaccb204f368681a

--047d7bdc8c1acaccb204f368681a
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

This is an ISO-8859 coded test email.

The title has a spanish word with
accent, and due to that, the ticket subject will be renamed to "[No
subject]".

On the other side, the body will get truncated (not blank, just truncated)
if I post a word with tilde. Here it is: V=E1monos!

--=20
Luis Morcillo Luque

--047d7bdc8c1acaccb204f368681a
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

This is an ISO-8859 coded test email. The title has a= spanish word with accent, and due to that, the ticket subject will be rena= med to "[No subject]".

On the other = side, the body will get truncated (not blank, just truncated) if I post a w= ord with tilde. Here it is: V=E1monos!

--
Luis Morcillo Luque

--047d7bdc8c1acaccb204f368681a--

Thanks in advance! :)

[protich]

@molul - If you don't mind please open a new issue and we'll work on tracking down the cause of the cutoff text.

[molul]

Sure! Here it is: #633