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Because the file type normally defaults to the system default (for fetched emails at least), the backend char was not saved, because the file type char was left at the system default. Therefore, if a file is saved to a backend other than the default (in the database), the data will likely be saved to the backend, but the file metadata will reflect the incorrect backend.
The only reason the file type char was not defaulted in the
AttachmentFile::save()
method was for the migration process from osTicet 1.6 to osTicket 1.7. This is mitigated by passingfalse
specifically from the migration task.Since otherwise the file type char is now set, the backend char is now saved with the file metadata.