Os ticket v1.18 time tracking added

[harpaltechpio]

No description provided.

[Tinnitus97]

Not Working on a Fresh install

Error on Ticket.php:
Fatal error: Uncaught TypeError: class_exists(): Argument #1 ($class) must be of type string, array given in C:\xampp\htdocs\ost\include\class.list.php:529 Stack trace: #0 C:\xampp\htdocs\ost\include\class.list.php(529): class_exists(Array) #1 C:\xampp\htdocs\ost\include\class.list.php(976): DynamicList::lookup(Array) #2 C:\xampp\htdocs\ost\include\staff\templates\status-options.tmpl.php(27): TicketStatusList::getStatuses(Array) #3 C:\xampp\htdocs\ost\include\class.list.php(1509): include('C:\xampp\htdocs...') #4 C:\xampp\htdocs\ost\include\staff\templates\tickets-actions.tmpl.php(6): TicketStatus::status_options() #5 C:\xampp\htdocs\ost\include\class.ticket.php(4800): require('C:\xampp\htdocs...') #6 C:\xampp\htdocs\ost\include\staff\templates\queue-tickets.tmpl.php(217): Ticket::agentActions(Object(StaffSession), Array) #7 C:\xampp\htdocs\ost\scp\tickets.php(569): require_once('C:\xampp\htdocs...') #8 {main} thrown in C:\xampp\htdocs\ost\include\class.list.php on line 529

PHP log:
[Sun Oct 01 17:15:19.666950 2023] [php:error] [pid 13864:tid 1960] [client ::1:51190] PHP Fatal error: Uncaught TypeError: class_exists(): Argument #1 ($class) must be of type string, array given in C:\xampp\htdocs\ost\include\class.list.php:529\nStack trace:\n#0 C:\xampp\htdocs\ost\include\class.list.php(529): class_exists(Array)\n#1 C:\xampp\htdocs\ost\include\class.list.php(976): DynamicList::lookup(Array)\n#2 C:\xampp\htdocs\ost\include\staff\templates\status-options.tmpl.php(27): TicketStatusList::getStatuses(Array)\n#3 C:\xampp\htdocs\ost\include\class.list.php(1509): include('C:\\xampp\\htdocs...')\n#4 C:\xampp\htdocs\ost\include\staff\templates\tickets-actions.tmpl.php(6): TicketStatus::status_options()\n#5 C:\xampp\htdocs\ost\include\class.ticket.php(4800): require('C:\\xampp\\htdocs...')\n#6 C:\xampp\htdocs\ost\include\staff\templates\queue-tickets.tmpl.php(217): Ticket::agentActions(Object(StaffSession), Array)\n#7 C:\xampp\htdocs\ost\scp\tickets.php(569): require_once('C:\\xampp\\htdocs...')\n#8 C:\xampp\htdocs\ost\scp\index.php(17): require('C:\\xampp\\htdocs...')\n#9 {main}\n thrown in C:\xampp\htdocs\ost\include\class.list.php on line 529, referer: http://localhost/ost/scp/settings.php?t=tickettime
[Sun Oct 01 17:16:04.464396 2023] [php:error] [pid 13864:tid 1948] [client ::1:51208] PHP Fatal error: Uncaught TypeError: class_exists(): Argument #1 ($class) must be of type string, array given in C:\xampp\htdocs\ost\include\class.list.php:529\nStack trace:\n#0 C:\xampp\htdocs\ost\include\class.list.php(529): class_exists(Array)\n#1 C:\xampp\htdocs\ost\include\class.list.php(976): DynamicList::lookup(Array)\n#2 C:\xampp\htdocs\ost\include\staff\templates\status-options.tmpl.php(27): TicketStatusList::getStatuses(Array)\n#3 C:\xampp\htdocs\ost\include\class.list.php(1509): include('C:\\xampp\\htdocs...')\n#4 C:\xampp\htdocs\ost\include\staff\templates\tickets-actions.tmpl.php(6): TicketStatus::status_options()\n#5 C:\xampp\htdocs\ost\include\class.ticket.php(4800): require('C:\\xampp\\htdocs...')\n#6 C:\xampp\htdocs\ost\include\staff\templates\queue-tickets.tmpl.php(217): Ticket::agentActions(Object(StaffSession), Array)\n#7 C:\xampp\htdocs\ost\scp\tickets.php(569): require_once('C:\\xampp\\htdocs...')\n#8 {main}\n thrown in C:\xampp\htdocs\ost\include\class.list.php on line 529, referer: http://localhost/ost/scp/tasks.php
[Sun Oct 01 17:16:05.424267 2023] [php:error] [pid 13864:tid 1948] [client ::1:51213] PHP Fatal error: Uncaught TypeError: class_exists(): Argument #1 ($class) must be of type string, array given in C:\xampp\htdocs\ost\include\class.list.php:529\nStack trace:\n#0 C:\xampp\htdocs\ost\include\class.list.php(529): class_exists(Array)\n#1 C:\xampp\htdocs\ost\include\class.list.php(976): DynamicList::lookup(Array)\n#2 C:\xampp\htdocs\ost\include\staff\ticket-open.inc.php(418): TicketStatusList::getStatuses(Array)\n#3 C:\xampp\htdocs\ost\scp\tickets.php(569): require_once('C:\\xampp\\htdocs...')\n#4 {main}\n thrown in C:\xampp\htdocs\ost\include\class.list.php on line 529, referer: http://localhost/ost/scp/tickets.php
[Sun Oct 01 17:16:10.593369 2023] [php:error] [pid 13864:tid 1948] [client ::1:51216] PHP Fatal error: Uncaught TypeError: class_exists(): Argument #1 ($class) must be of type string, array given in C:\xampp\htdocs\ost\include\class.list.php:529\nStack trace:\n#0 C:\xampp\htdocs\ost\include\class.list.php(529): class_exists(Array)\n#1 C:\xampp\htdocs\ost\include\class.list.php(976): DynamicList::lookup(Array)\n#2 C:\xampp\htdocs\ost\include\staff\templates\status-options.tmpl.php(27): TicketStatusList::getStatuses(Array)\n#3 C:\xampp\htdocs\ost\include\class.list.php(1509): include('C:\\xampp\\htdocs...')\n#4 C:\xampp\htdocs\ost\include\staff\templates\tickets-actions.tmpl.php(6): TicketStatus::status_options()\n#5 C:\xampp\htdocs\ost\include\class.ticket.php(4800): require('C:\\xampp\\htdocs...')\n#6 C:\xampp\htdocs\ost\include\staff\templates\queue-tickets.tmpl.php(217): Ticket::agentActions(Object(StaffSession), Array)\n#7 C:\xampp\htdocs\ost\scp\tickets.php(569): require_once('C:\\xampp\\htdocs...')\n#8 {main}\n thrown in C:\xampp\htdocs\ost\include\class.list.php on line 529, referer: http://localhost/ost/scp/tickets.php?a=open

[JediKev]

@harpaltechpio

Thank you for the submission. We've had conversations on such time tracking mods a couple of times in the past (reference). We have stated before that we are not accepting/merging any time tracking mods. Also, since we are working on a full rewrite (labeled v2.0) we are not accepting any major changes in legacy. Legacy codebase is only receiving mandatory dependency updates as well as maintenance and security releases moving forward.

I would highly suggest that you fork osTicket and provide a branch for your mod in that fork. This way you can track all issues and updates within your own fork instead of here.

Cheers.