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how web portal assign due date to end user #922

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akash65 opened this issue Apr 13, 2018 · 1 comment
Open

how web portal assign due date to end user #922

akash65 opened this issue Apr 13, 2018 · 1 comment

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@akash65
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akash65 commented Apr 13, 2018

can anyone tell me how due date is assigned once we create user through web portal?but here we didnot enter due date in any fields right then how it comes?

please help me asap
@rolltidehero
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It's based on the ticket priority and your SLA settings. It assigns due date based on the current time + SLA time.

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@rolltidehero @akash65