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When Instant Upload fails, it stops trying. This should never happen. #646

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jefferai opened this issue Oct 6, 2014 · 13 comments
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@jefferai
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jefferai commented Oct 6, 2014

The whole point behind using Instant Upload is that I never have to worry about manually synchronizing my pictures and videos up to ownCloud.

Sometimes a network connection is unavailable, or the client can't contact the server for some reason, and the upload fails -- and then it stops trying and just tells me that it failed. Then I have to remember that something failed, and then manually compare what's in ownCloud and what's in my camera folder, and go through the exact painful process that Instant Upload is supposed to be preventing.

Instant Upload should never stop trying unless I tell it to skip a particular file. Otherwise, every time it gets a chance, it should try, try again (this is what, as far as I can tell, at least Google+ does, and various other applications as well). The current behavior makes this feature unreliable, or in other words, not useful.

@duckunix
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duckunix commented Oct 7, 2014

+1. The only way I have figured out how to get it to start syncing again is to re-enter my account info.

@jabarros
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jabarros commented Oct 7, 2014

Yes, it is on the roadmap planned to be done in a near future, we hope.

@enoch85
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enoch85 commented Oct 9, 2014

👍 to this, Very annoying when I have to double-check if everything is uploaded. Especially big video files that never seems to be synced successfully.

@jefferai
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@duck thanks for the tip, I will try that to see if it will get everything that is currently missed.

@enoch85
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enoch85 commented Oct 16, 2014

@jabarros @davivel @guruz Could this be fixed in the coming release? Happened to me again today, very annoying!

PLS

@eelos
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eelos commented Oct 19, 2014

Please get this fixed. I thought i did something wrong, because this must be a main feature.

@enoch85
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enoch85 commented Oct 30, 2014

ping

@Bazon
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Bazon commented Oct 30, 2014

@duck:
How did you do that? doesn't work for me.
I tried in the Android app: Settings, long press on my Account-Name, select re-enter Password (translated, maybe other words in original), re-entered it.
Result: Missing photos were not uploaded.
So how did you do it?

@duckunix
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@Bazon : removed & re-installed the app. :(

@mig-ns
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mig-ns commented Nov 3, 2014

This is really important! Please fix it! Thanks!

@tobiasKaminsky
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They are talking in #340 about the resume of (instant) uploads.
So this will be handled in the next time, I guess.

@LukeOwlclaw LukeOwlclaw self-assigned this Nov 4, 2014
@davivel
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davivel commented Nov 4, 2014

@jefferai , @duck , @baron, the only way that failed instant uploads are retried right now is disabling and enabling Wi-Fi. Any other thing will be useless, and Wi-Fi reboot does not grant the retry, since the current retry implementation is old and buggy.

Manual retry of uploads will be tracked in #340.

Automatic retry of uploads will tracked in #165.

Please, follow updates there.

@Bugsbane
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@LukeOwncloud provided a patch that looked like it would take care of this issue and many others, however from reading it, it looks like it still needs work to get integrated. It's at #919

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