Invalid characters in native dialog on Snap

[sombriks]

Is there an existing issue for this?

• I have searched the existing issues

Describe the Issue

Steps To Reproduce

create collection, then try to export it

Screenshots or Videos

No response

Environment Information

- Operating System: fedora 34
- Platform Type: linux/snap store
- Postman Version: Postman v8.12.5

Additional Context?

No response

Similar reports

• Unable to render fonts in dialog box. Getting square boxes in place of font #10688
• Postman Export Modal Appears Completely Broken in ManjaroLinux #10557
• Import files (upload) in Kubuntu 21.10  #10401

[DannyDainton]

Hey @sombriks

Is this still an issue, it looks like the file explorer of your OS is showing that, Postman seems to look fine behind it.

Are there any more details that you can provide, please?

[sombriks]

Hello @DannyDainton ,

yes it works mostly fine but when it tries to export a collection it brings that corrupted dialog.
it might be snap fault, not postman.

in another "installation", which i just unzip postman that issue does not occur.

is there any chance to offer postman as an .rpm package?

[sombriks]

indeed looks like an issue on snap itself not postman: https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1864365

[RaisinTen]

As asked by @1bitphoenix, I'm closing this issue:

Marking as closed - this is an issue with snaps and exists for other snap apps as well. There's nothing much that Postman can do here.

[ramilani12]

I have this issue on my Ubuntu 22.04

[ramilani12]

See the image on Ubuntu 22.04

[mau21mau]

I fixed this issue by unninstalling the stable version and installing the edge version on Ubuntu Software.

[brenton-sdc]

Any other fix besides updating to the latest/edge? Work requires v9. Latest version in the snap store for v9 is 9.31.28 (stable) and the same version for edge and I cannot select a local json file for a test run

[dhruvilpirimid]

For People facing this issue:

Clearing the chromium cache worked for me:
rm -rf ~/snap/postman/common/.cache

Close all your active chromium windows (Including Postman) after running this and open again. The issue should be fixed.
Source

[mat-twg]

ubuntu 23.04

[luisalvarado]

Ubuntu 23.10

This is the dialog for enabling hardware acceleration.

The uploading box shows properly now. Here is the version tested:

[alisamie97]

I'm using ubuntu 23 and I have the same issue, tried clearing chrome cache as mentioned here: #10449 (comment) but it didn't fix the issue.

[vistarsvo]

same issue...
clearing snap postman cache, chromium cache, fontconfig, etc.... Nothing. Still have a problem

[VuKhoiGVM]

have the same issue.. had fixed it successfully yet. Here is step:

1. update font sudo fc-cache -r -v and reboot
2. find font config of snap application (postman): find ~/snap/postman/ -name 'fontconfig'
3. remove all cache font config in the result from above: rm -rf ~/snap/postman/common/.cache/fontconfig/

Hope it helpful!