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After 6.2.5 update postman wont launch - error fetching user information stops any use of program #5079

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mailtoshrb opened this issue Aug 23, 2018 · 1 comment

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@mailtoshrb
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Immediately following the autoamtic update to v6.2.5 widows postman app has stopped working and will not launch correctly.
Instead of getting to the main UI it gets stuck at the launch screen with the three circles and does not progress.
2018-08-23 14_00_26-window

When view the DevTools > current View can see there is an error being reported

2018-08-23 14_01_29-window

When view the DevTools > shared View can see there is an error being reported

2018-08-23 14_02_45-window

Could some one Please let me know, how to resolve this issue.

I have Contacted your colleague and i have tried all her steps but still i have this issue

2018-08-23 14_04_58-window

Note:When i go back to previous version which i had 5.1.2, its working fine

@numaanashraf
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Duplicate of #4897

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