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Postman doesn't open - DB version is missing #4897

Closed
tlair123 opened this issue Jul 26, 2018 · 25 comments
Closed

Postman doesn't open - DB version is missing #4897

tlair123 opened this issue Jul 26, 2018 · 25 comments
Labels
bug launch

Comments

@tlair123
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Describe the bug
Postman updated itself from 6.1.4 to 6.2.1 native app. Now the screen opens, but the 3 dots circle endlessly. I ran it from the command line and I got the attached error. the heart of is is that "UpgradeError Dexie specification of currently installed DB version is missing"

Postman Dexie error.docx

To Reproduce
Steps to reproduce the behavior:

  1. Launch from icon.
  2. Watch
  3. See error
  4. open cmd
  5. Launch postman.exe from app-6.2.1
  6. See error in CMD

Expected behavior
I expect postman to open normally.

Screenshots
please see attached

App information (please complete the following information):

  • App Type [Native App]
  • Postman Version [e.g. 6.2.1]
  • OS: [Windows 10]

Additional context
Add any other context about the problem here.
@kamalaknn kamalaknn self-assigned this Jul 27, 2018
@kamalaknn
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Hey @tlair123

I'm trying to reproduce this, but couldn't. I will need some more information to debug this.

  1. Can you give us the logs from View -> Developer -> Show DevTools (Shared) and Right Click -> Save As? This would export all the logs for starting up. Please redact any user related information.
  2. Can you execute the following script and send the logs for that?
(function () { console.log('Update status', localStorage.getItem('dbInitContext')); var request = indexedDB.open('postman-app'); request.onerror = (e) => { console.error('Error while opening DB', e); }; request.onsuccess = () => { console.log('DB version', request.result.version); }; })();

This script logs the status of data storage setup step we do as part of the App startup. This would help me to identify where the root cause of this is.

@nicolasdalsass
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nicolasdalsass commented Jul 30, 2018 •
edited

Hi ! I got the exact same problem, so I'll allow myself to answer :



vendor-shared.js:76653 Initializing the global config
vendor-shared.js:83400 Initializing settings
shared.js:13537 Skipping migrations. No migrations to apply.
vendor-shared.js:76713 Booting waterline models
vendor-shared.js:144542 db name postman-app
vendor-shared.js:83465 Error while seeding data.
OperationalError
adapterMethodName
:
"count"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9 at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9 at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36) at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16 at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)
isOperational
:
true
modelIdentity
:
"user"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193365:5↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9↵ at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9↵ at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36)↵ at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16↵ at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43727:16↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:192237:18"
stackCleaned
:
true
proto
:
Error
vendor-shared.js:83465 Error while seeding data.
OperationalError
adapterMethodName
:
"count"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9 at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9 at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36) at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16 at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)
isOperational
:
true
modelIdentity
:
"globals"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193365:5↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9↵ at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9↵ at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36)↵ at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16↵ at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43727:16↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:192237:18"
stackCleaned
:
true
proto
:
Error
vendor-shared.js:83465 Error while seeding data.
OperationalError
adapterMethodName
:
"count"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9 at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9 at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36) at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16 at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17) at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20 at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16 at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)
isOperational
:
true
modelIdentity
:
"workspace"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193364:5↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193365:5↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193516:9↵ at replenish (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88798:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:88802:9↵ at eachOfLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:105061:36)↵ at mapValuesLimit (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193515:31)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:76613:16↵ at seedDatabase (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:193355:58)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:144569:76↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145511:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:145301:14↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63343:25↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63388:17)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:63238:20↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43242:16↵ at iteratorCallback (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43819:13)↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:43727:16↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:192237:18"
stackCleaned
:
true
proto
:
Error
vendor-shared.js:144570
Object
"Successful ORM initialization"
shared.js:1220 Migration bailed out due to: EXCEEDED_ATTEMPT
shared.html:1 Uncaught (in promise)
OperationalError
adapterMethodName
:
"find"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20 at
isOperational
:
true
modelIdentity
:
"syncclient"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20↵ at ↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)"
stackCleaned
:
true
proto
:
Error
shared.html:1 Uncaught (in promise)
OperationalError
adapterMethodName
:
"find"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20 at
isOperational
:
true
modelIdentity
:
"user"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20↵ at ↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)"
stackCleaned
:
true
proto
:
Error
vendor-shared.js:224944 Error in fetching user information
OperationalError
vendor-shared.js:228023 Error in fetching user information
OperationalError
vendor-shared.js:121365 Unhandled rejection: AbortError: Transaction aborted
at IDBTransaction. (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:122871:47)
at IDBTransaction. (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:121153:23)
shared.html:1 Uncaught (in promise)
OperationalError
adapterMethodName
:
"find"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20 at
isOperational
:
true
modelIdentity
:
"user"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20↵ at ↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)"
stackCleaned
:
true
proto
:
Error
shared.html:1 Uncaught (in promise)
OperationalError
adapterMethodName
:
"find"
cause
:
Error: Malformed error from adapter: Should always be an Error instance, but instead, got: [OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing] at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20 at
isOperational
:
true
modelIdentity
:
"user"
raw
:
DexieError
message
:
"Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵"
name
:
"AdapterError"
stack
:
"AdapterError: Malformed error from adapter: Should always be an Error instance, but instead, got:↵↵[OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing]↵↵ at file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:39852:20↵ at ↵From previous event:↵ at Deferred.toPromise (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150197:19)↵ at Deferred.then (file:///home/nico/Downloads/Postman/app/resources/app/js/vendor-shared.js:150056:22)"
stackCleaned
:
true
proto
:
Error

In image (non searchable, but readable), form :
image

Ran the command :

(function () { console.log('Update status', localStorage.getItem('dbInitContext')); var request = indexedDB.open('postman-app'); request.onerror = (e) => { console.error('Error while opening DB', e); }; request.onsuccess = () => { console.log('DB version', request.result.version); }; })();

{"0000_initial":"finished","0001_add_archived_resources_table":"finished","0002_add_variable_sessions_table":"finished"}

undefined

DB version 10

In image form :
image

Additional notes :

  • rollback to a previous postman version doesn't fix the problem
  • happened with version 6.2.2 update, on ubuntu

@tlair123
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tlair123 commented Jul 30, 2018 via email

@kamalaknn
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Member

Hey @tlair123

From the logs I could see that the update process from 6.2.1 to 6.2.2 hasn't completed fully but is marked as complete leaving it in an inconsistent state.

I'm investigating this issue. Can you give me some more information here?

  1. Are you signed in?
  2. Do you have multiple signed in accounts in this app?

As a workaround, can you run the following script in your devtools and restart the app?

(function () { localStorage.setItem('dbInitContext', null); })()

This would force the update process to reinitialize your app again. If you face any issues please send the logs with errors.

Thanks.

@SamvelRaja SamvelRaja removed their assignment Jul 31, 2018
@nicolasdalsass
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Hi !

Just to mention a workaround : I deleted my local data (on ubuntu, I rm'ed ~/.config/Postman ), relaunched, and it resynced everything from the cloud and working fine now !

@cihanuygun cihanuygun mentioned this issue Aug 4, 2018
Closed
This was referenced Aug 7, 2018
Closed
Closed
@numaanashraf numaanashraf mentioned this issue Aug 23, 2018
Closed
@mailtoshrb
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Hi @kamalaknn,

When I Run your Script and I still see the same issue

See Issue:
#5079

@deiberchacon
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Hi,

I have the same issue since 6.1.x versions. For me, it looks like this:

postmanissue

App information:

  • Native App
  • Postman Version: 6.2.5
  • OS: Windows 8.1 x64

@numaanashraf
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@deiberdev Could you try the workaround detailed here?

@deiberchacon
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@numaanashraf that removes the black squares on window resizing, but Postman doesn't start.

DevTools console shows this error:

console_error_postman

@deiberchacon
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@numaanashraf I deleted all the Postman local cache and installed the latest version (6.2.5), and the app starts and works well. The issue is only when updating from an old version (like 6.0.10).

This solution is described here.

@mailtoshrb
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@deiberdev Thanks, Its Worked

@Xtremrules
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@deiberdev This method did not work for me.

@kamalaknn
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@Xtremrules The issues that you are facing might not be the same as the original issue here. Could you attach the logs that you see so we can investigate?

@Xtremrules
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@kamalaknn This is the error I see from the Developer window.

Initializing the global config
vendor-shared.js:83475 Initializing settings
vendor-shared.js:76788 Booting waterline models
vendor-shared.js:144334 db name postman-app
vendor-shared.js:83540 Error while seeding data. OperationalError
console.error @ vendor-shared.js:83540
vendor-shared.js:83540 Error while seeding data. OperationalError
console.error @ vendor-shared.js:83540
vendor-shared.js:83540 Error while seeding data. OperationalError
console.error @ vendor-shared.js:83540
vendor-shared.js:144362 Object "Successful ORM initialization"
vendor-shared.js:121152 Unhandled rejection: AbortError: Transaction aborted
    at IDBTransaction.<anonymous> (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:122658:47)
    at IDBTransaction.<anonymous> (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:120940:23)
globalError @ vendor-shared.js:121152
vendor-shared.js:83540 Error booting session OperationalError
console.error @ vendor-shared.js:83540
vendor-shared.js:83540 Error in the app boot sequence OperationalError
console.error @ vendor-shared.js:83540
vendor-shared.js:225206 Error in fetching user information OperationalError
vendor-shared.js:228285 Error in fetching user information OperationalError

and this is the error, If the app is started with CMD in Windows

ORM initialization successful
App events bus { name: 'booted', namespace: 'shared' }
App events bus { data:
   { adapterMethodName: 'find',
     cause:
      { adapterMethodName: 'find',
        modelIdentity: 'workspacesession',
        name: 'AdapterError',
        raw: [Object] },
     isOperational: true,
     modelIdentity: 'workspacesession',
     raw:
      { _e: {},
        _stack: 'OpenFailedError: UpgradeError Dexie specification of currently installed DB version is missing\n    at Transaction.create (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:122645:31)\n    at tempTransaction (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:121601:23)\n    at Table.getTransaction (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:122097:17)\n    at Table.getIDBObjectStore (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:122106:25)\n    at Collection._read (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:123244:31)\n    at Collection.each (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:123275:29)\n    at Object.find (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:184466:10)\n    at _getPopulatedRecords (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:111297:21)\n    at helpFind (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:111734:6)\n    at _afterPotentiallyRunningBeforeLC (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149357:9)\n    at _maybeRunBeforeLC (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149331:16)\n    at Deferred._.extend._WLModel [as _handleExec] (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149333:9)\n    at Deferred.exec (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149703:10)\n    at promisified (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:154507:16)\n    at Deferred.toPromise (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149989:19)\n    at Deferred.then (file:///C:/Users/GAWSB/AppData/Local/Postman/app-6.2.4/resources/app.asar/js/vendor-shared.js:149848:22)',
        inner: [Object],
        message: 'UpgradeError Dexie specification of currently installed DB version is missing',
        name: 'OpenFailedError' } },
  name: 'booted',
  namespace: 'requester' }

I have uninstalled and Reinstalled numerous times, It still didn't solve the problem

@Xtremrules
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Hi, @kamalaknn I have been able to resolve the Issue.
I deleted All Folders associated with Postman in <Username>\AppData\Local and <Username>\AppData\Roaming

This was referenced Sep 11, 2018
Closed
Closed
@dirgagautama
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dirgagautama commented Sep 13, 2018 •
edited

I have the same black screen's issue with @deiberdev but the solution is not working for me. Installing native apps for the first time, previously using chrome app.

Turn out the problem is Postman doesn't work with my GPU. Here is the workaround solution. Working fine after change the shortcut to C:\Users\<user>\AppData\Local\Postman\app-6.3.0\Postman.exe --disable-gpu

Native app version : 6.3.0
OS : windows 8 x64

@numaanashraf I deleted all the Postman local cache and installed the latest version (6.2.5), and the app starts and works well. The issue is only when updating from an old version (like 6.0.10).

This solution is described here.

@tangrsgithub
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Hi, @kamalaknn I have been able to resolve the Issue.
I deleted All Folders associated with Postman in <Username>\AppData\Local and <Username>\AppData\Roaming

I solved the problem with this method.

@ayberkanilatsiz
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For OSX i clear postman cache and fixed.

Cache path: ~/Library/Application Support/Postman

@goldstar2154
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goldstar2154 commented Sep 25, 2018 •
edited

same problem after upgrading from 6.0.10 to 6.3.0. Ubuntu 16.04.05.
Fix: delete folder /home/user_name/.config/Postman

@numaanashraf numaanashraf changed the title Postman stops working after upgrade to 6.2.1 Postman doesn't open - DB version is missing Dec 7, 2018
@numaanashraf numaanashraf mentioned this issue Mar 18, 2019
Closed
@kamalaknn
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Hi everyone,

Since this issue was reported, we have pushed several fixes to improve the stability of data migrations during updates. The recent updates shipped as part of Postman 7.1 released in May.

I'm closing this issue since due to inactivity.

@real-ashwin
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Had this issue today. rm -rf ~/Library/Application\ Support/Postman fixed it.

@limoneren
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Had this issue today. rm -rf ~/Library/Application\ Support/Postman fixed it.

Had the same issue today and uninstalling/installing didn't work, but this worked.

@leeringrose
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The same issue is here today! @kamalaknn Could you please provide the correct link to downloading the latest app so that you can be sure it's full functionality?

@numaanashraf
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@leeringrose The latest app version are available from https://www.postman.com/downloads/

@leeringrose
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leeringrose commented Dec 5, 2023 •
edited

@numaanashraf
Many thanks for responding here. I tried from that page, but when I ran the installation file, the error message kept coming out.
I tried removing local cache files for the Postman, but it didn't help me at all.

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