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QGIS cannot be opened after updating to Mac OS Catalina (QGIS is not notarized) #31

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PeterPetrik opened this issue Jan 9, 2020 · 16 comments
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bug Something isn't working qgis-bundle

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@PeterPetrik
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see qgis/QGIS#32167

@PeterPetrik PeterPetrik added the bug Something isn't working label Jan 9, 2020
@gioman
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gioman commented Jan 9, 2020

@PeterPetrik Hi Peter, what is the issue here? I have a mac now and it seems to me that on Catalina QGIS install and starts ok, but maybe I'm just not getting the real problem.

@gioman gioman added the feedback label Jan 9, 2020
@mewoch
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mewoch commented Jan 19, 2020

I'll add that I've just now downloaded and installed 3.10.1 and it is failing complaining that it can't be checked for malicious software.

It's not the not signed error that used to happen with the kyngchaos mac installs - because right clicking and open is not working for me. Besides, it's a completely different error message to the this isn't an authorised developer message.

FWIW, I still have kyngchaos's 3.6 install. Catalina complained in the same way until I removed the MrSID SDK.

@mewoch
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mewoch commented Jan 19, 2020

Screen Shot 2020-01-19 at 20 48 12

malicious software from QGIS

compared to
Screen Shot 2020-01-19 at 21 01 31
not authorised
from GnuCash

@g-sherman
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g-sherman commented Jan 19, 2020 via email

@mewoch
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mewoch commented Jan 19, 2020

I did that yesterday, and it did not work - as I stated above.

Today it does.

It's still something that shouldn't show up, as it will scare new users away.

@g-sherman
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g-sherman commented Jan 19, 2020 via email

@barbalex
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barbalex commented Feb 8, 2020

From a users perspective this is pretty bad. When it happened to me I gave up installing the first time. A few days later I tried again, de-installing and re-installing. Which takes quite some time. Then it happened again.

Then I remembered that sometimes you have to tell MacOS in the security part of the settings to trust this software. This was possible and worked 🎉

Only: I think that other times this was part of the message you got when starting up after installing the first time. With this new message you do not think that you can do anything yourself because the message explicitly tells you to contact the developer.

@vknoppkewetzel
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vknoppkewetzel commented Mar 6, 2020

downloaded QGIS (stable) and it won't open on Catalina. Any solutions here?

for what it's worth: Shows up in Dock, but not in Applications.

right-click "open" doesn't help.

@gioman
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gioman commented Mar 6, 2020

downloaded QGIS (stable) and it won't open on Catalina. Any solutions here?

@vknoppkewetzel qgis/QGIS#34018 (comment) ?

@vknoppkewetzel
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@gioman I haven't gotten any prompts saying Apple can't open it due to it being malicious and am not seeing any similar notes in my security & privacy settings, but will see if it possibly relates. ty!

@vknoppkewetzel
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vknoppkewetzel commented Mar 6, 2020

qgis

Just perpetual bounce.

although quickly searched on google and it may be related to the above.... will go through this and see if it is the case.
https://support.foundry.com/hc/en-us/articles/206649229-Q100114-OSX-App-icon-bounces-in-dock-but-the-program-doesn-t-launch

@vknoppkewetzel
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yeah idk. it's not giving me the below prompt so... 🤷‍♀
image

@PeterPetrik PeterPetrik changed the title QGIS cannot be opened after updating to Mac OS Catalina (QGIS is not notarized QGIS cannot be opened after updating to Mac OS Catalina (QGIS is not notarized) Jun 26, 2020
@PeterPetrik PeterPetrik self-assigned this Jul 23, 2020
@PeterPetrik
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@sonalicoursera
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Was facing the same problem, using Cataline 10.15.6. I solved the issue by opening it in finder -> right click and select open.

@saosebastiao
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I am currently using a mac with security rules set by my company which prohibits the typical Option-Open + Click workaround. Is there any way to get notarized binaries?

@ivn951
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ivn951 commented Nov 11, 2022 via email

@jef-n jef-n mentioned this issue Mar 31, 2023
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@gioman gioman mentioned this issue Apr 5, 2023
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