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Merge pull request #8254 from readthedocs/agj/security-policy
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Add basic security policy
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agjohnson committed Jun 15, 2021
2 parents 978457a + 99f51f1 commit 7085f73
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8 changes: 6 additions & 2 deletions docs/legal/index.rst
@@ -1,5 +1,5 @@
Legal documents
===============
Legal Documents and Policies
============================

Here is some of the fine print used by |org_brand| and |com_brand|:

Expand All @@ -9,6 +9,7 @@ Here is some of the fine print used by |org_brand| and |com_brand|:

/terms-of-service
/privacy-policy
security-policy
dpa/index

:doc:`/terms-of-service`
Expand All @@ -19,6 +20,9 @@ Here is some of the fine print used by |org_brand| and |com_brand|:
:doc:`/privacy-policy`
Our policy on collecting, storing, and protecting user and visitor data.

:doc:`/legal/security-policy`
Our policies around application and infrastructure security.

:doc:`/legal/dpa/index`
For GDPR and CCPA compliance, we provide a data privacy agreement for
|com_brand| customers.
75 changes: 75 additions & 0 deletions docs/legal/security-policy.rst
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Security Policy
===============

Read the Docs adheres to the following security policies and procedures with
regards to development, operations, and managing infrastructure. You can also
find information on how we handle specific user data in our
:doc:`/privacy-policy`.

Our engineering team monitors several sources for security threats and responds
accordingly to security threats and notifications.

* We monitor 3rd party software included in our application and in our
infrastructure for security notifications. Any relevant security patches are
applied and released immediately.
* We monitor our infrastructure providers for signs of attacks or abuse and will
respond accordingly to threats.

Infrastructure
--------------

Read the Docs infrastructure is hosted on Amazon Web Services (AWS). We also
use Cloudflare services to mitigate attacks and abuse.

.. seealso::
* `AWS security policies`_
* `Cloudflare privacy and security policies`_

.. _`AWS security policies`: https://aws.amazon.com/security/
.. _`Cloudflare privacy and security policies`: https://www.cloudflare.com/privacypolicy/

Data and data center
--------------------

All user data is stored in the USA in multi-tenant datastores in Amazon Web
Services data centers. Physical access to these data centers is secured with a
`variety of controls`_ to prevent unauthorized access.

.. _`variety of controls`: https://aws.amazon.com/compliance/data-center/controls/

Application
-----------

Encryption in transit
All documentation, application dashboard, and API access is transmitted
using SSL encryption. We do not support unencrypted requests, even for
public project documentation hosting.

Temporary repository storage
We do not store or cache user repository data, temporary storage is used for
every project build on Read the Docs.

Authentication
Read the Docs supports SSO with GitHub, GitLab, Bitbucket, and Google Workspaces
(formerly G Suite).

Payment security
We do not store or process any payment details. All payment information is
stored with our payment provider, Stripe -- a PCI-certified level 1 payment
provider.

Engineering and Operational Practices
-------------------------------------

Immutable infrastructure
We don’t make live changes to production code or infrastructure. All changes
to our application and our infrastructure go through the same code review
process before being applied and released.

Continuous integration
We are constantly testing changes to our application code and operational
changes to our infrastructure.

Incident response
Our engineering team is on a rotating on-call schedule to respond to
security or availability incidents.

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