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Roots Search doesn't work #37
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May I ask what page (URL) you were on when you used the app? |
I was on https://familysearch.org/tree/#view=ancestor but I tried it on several different ancestor pages with their details open Julie From: Bean [mailto:notifications@github.com] May I ask what page (URL) you were on when you used the app? Reply to this email directly or view |
This appears to be a bug in FamilySearch's code. Notice the family relationships doesn't load on that page. I'll report it to FamilySearch. Can you confirm that RootsSearch works on other pages in the FamilySearch Family Tree? |
Actually, the URL I got from your second message was oddly formatted to it looked like it was a bug, but it really wasn't. And I see now that you said it doesn't work on any of the pages, A few others have reported a similar problem, but I haven't been able to reproduce the problem or figure out what's wrong. I'll keep you posted on any developments. If you're willing, it would help me to know what errors are being reported by your browser. You can see this by clicking |
Justin, Today when I went into the pages to the various pages to send you the Whatever you did to fix it, it works now. Thank you. If you need anything else from me, let me know. I'm excited to Julie Haynie From: Justin [mailto:notifications@github.com] Actually, the URL I got from your second message was oddly formatted to it If you're willing, it would help me to know what errors are being reported Reply to this email directly or view |
It seems that sometimes RootsSearch doesn't start correctly when first entering the FamilySearch Family Tree. Reloading the page |
Thanks Justin. For whatever reason it seems to be working now. It didn't work for about two weeks. I appreciate you looking into this. Julie Sent from my iPhone On May 20, 2013, at 9:38 AM, Justin notifications@github.com wrote:
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I have tried to use RootsSearch on both FamilySearch and Ancestry.com. Both times I get the blue magnifying glass, which opens a box for fill in, but I do not get any button where I can click on it to get the search started. There is a link for feedback but that is all. Even hitting the space bar does nothing. I am on a MacBrook Pro running OS X Mountain Lion. |
I've noticed that roots search doesn't work when open in a second window. @crwinfla do you sometimes have a second window open? |
This was reverted by a PR that was merged. Will need to fix it again :( |
When I am in the person's details page for FamilySearch Family Tree, I click on the blue magnifying glass in order to search, but I do not get a populated screen.
The little box that comes up just has empty search boxes for names and dates. It does not have any websites listed to the right to search on either. In short, it doesn't work.
I tried to put a screen shot here, but it may not work. If just just copy and paste what I see, it looks like this (without formatting):
RootsSearch
First Name
Last Name
Birth Date
Birth Place
Death Date
Death Place
Spouse First Name
Spouse Last Name
Father First Name
Father Last Name
Mother First Name
Mother Last Name
Feedback
I deleted the extension and reinstalled it, but it still does the same thing.
What should I do?
Julie Haynie
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