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7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward them #4046

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Mausino opened this issue Jul 26, 2017 · 2 comments
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7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward them #4046

Mausino opened this issue Jul 26, 2017 · 2 comments
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@Dillon-Brown
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Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution Type: Bug Bugs within the core SuiteCRM codebase
Milestone
7.10.12

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@Mausino
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Mausino commented Jul 26, 2017

Issue

When you import email to some record, for example Account..

When you on reply to/reply to all/ forward to somebody, the relate field is empty... only first part is chooses (like for our example account) more on image...

account_import

Expected Behavior

If email is imported to some record, i want if i reply to/reply to all/ forward to that will auto related to same main record

Actual Behavior

You must again manually choose the record in relate to field.

Steps to Reproduce

  1. Import email to record
  2. Open email in detail view
  3. Choose one action: reply to/reply to all/ forward to
  4. Check if is relate to field filled by record to which was email imported

Your Environment

  • SuiteCRM Version used: Official SuiteCRM demo 7.9.4
@Mausino Mausino changed the title 7.9.4 - imported emails are not auto related to records on reply to/reply to all/ forward to actions 7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward it Jul 26, 2017
@Mausino Mausino changed the title 7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward it 7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward them Jul 26, 2017
@Dillon-Brown Dillon-Brown added Type: Bug Bugs within the core SuiteCRM codebase Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds labels Jul 27, 2017
@Dillon-Brown Dillon-Brown self-assigned this Aug 1, 2017
@Dillon-Brown Dillon-Brown mentioned this issue Aug 1, 2017
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@Dillon-Brown Dillon-Brown added the Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution label Aug 1, 2017
@Mausino
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Mausino commented Dec 10, 2018

@samus-aran will also great if this proposed ticket will in milestone 7.10.12

We tested it and years is applied in our company SuiteCRM.

@samus-aran
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@Mausino I don't see any conflicts on this one. I'll merge it in.

@samus-aran samus-aran added this to the 7.10.12 milestone Dec 10, 2018
samus-aran added a commit that referenced this issue Dec 10, 2018
@samus-aran
Merge pull request #4072 from Dillon-Brown/issue-4046
dc27355 
Fixed #4046 - 7.9.4 - imported emails are not auto related to related records when you reply to/reply to all/ forward them
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@Dillon-Brown Dillon-Brown

Labels
Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution Type: Bug Bugs within the core SuiteCRM codebase
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Milestone
7.10.12
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@samus-aran @Mausino @Dillon-Brown @Mac-Rae