Broken HTML in new module dialog in module builder

[michalhudecek]

Clicking on New module in Module Builder shows a broken dialog with an error and broken HTML . No way to continue.

The gray overlay is probably caused by #4983.
The error shown is probably related to #4139

The broken HTML is however a separate bug.

[pgorod]

@michalhudecek thanks for the bug report, but please do fill in the entire issue template. How can we even begin to take a look at this without having any idea what your version of SuiteCRM is? Or your PHP, etc.?

[michalhudecek]

SuiteCRM
Version 7.9.10
Sugar Version 6.5.25 (Build 344)

PHP 7.1.13

Windows 10, Google Chrome 63

I would test the issue in your online demo but I don't see admin options there.

[pgorod]

There is a live demo with admin access here:

https://www.softaculous.com/demos/SuiteCRM

But it is still on 7.9.9 and this bug doesn't show there.

I have a 7.9.10 (PHP 7.0) and I get the grey overlay bug, but not the broken HTML. Can you try a few Repairs from Admin / Repair? Javascript stuff, etc.

[michalhudecek]

I tried all the possible repairs and it is still happening. I have Czech language enabled if it is relevant.

[michalhudecek]

This was a clean installation, I haven't done anything besides hiding some modules in **Display Modules and Subpanels , editing items in Dropdown Editor and adding new fields in Studio for Clients and Contacts modules. Apart from that I recently upgraded to 7.9.10. I have never tried Module Builder before though so I do not know if it was working before the upgrade or not.

[michalhudecek]

I tried a clean installation of LTS version - SuiteCRM 7.8.12 LTS and I have the same issue right at the start without changing anything.

It's the same server with PHP 7.1.13. Can someone test it with this particular version?

[Dillon-Brown]

@michalhudecek Have you tried the proposed fix here? #5056

[michalhudecek]

@Dillon-Brown Yes, that helps. Is the fix coming to LTS version as well? 7.9.X versions seem to be very buggy.

[Dillon-Brown]

@michalhudecek Yes, this issue will be fixed in both 7.9.x and 7.8.x LTS.