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FAQ
- Make sure your browser is up to date.
- (Chrome) Ensure that the extension has access "on all sites".
- Allow third-party cookies–needed as Metastream embeds other websites.
- (Chrome) Go to chrome://flags and disable
#same-site-by-default-cookies
. Restart the browser for the changes to take effect. - (Brave) Open shield settings and set 'All cookies allowed'.
- Alternatively, press the 'Open in popup' button under the
⋮
menu in the playback controls.
- (Chrome) Go to chrome://flags and disable
- Try disabling all other extensions in case one is conflicting.
- Privacy Badger, Dark Reader, and Disable HTML5 Autoplay are known to cause issues.
- Toggle any anti-virus/network protection software (McAfee).
- Read the rest of the guide for more specific troubleshooting.
Service | Description | Solution |
---|---|---|
Netflix | Playback stops when pressing play in popup window |
Use playback controls in the Metastream app window. |
Hulu | Can't login | Allow third-party cookies, see above. OR 1. Copy video link from another tab. 2. Open in popup player. 3. Use Metastream playback controls to play/pause/seek. |
Crunchyroll | Can't login | See Hulu's solution. |
See this video on Twitter for a quick visual tutorial.
In summary:
- Send your session URL to friends to invite them.
- Private sessions (default) require accepting users who join.
- Open the media browser to find the media you want to share in the session.
- Press the "Add to Session" button.
- Enjoy watching with friends!
If the video doesn't autoplay, everyone in the session will need to interact with the page to start playback. Double-clicking the screen allows you to interact with the webpage locally in case pressing a play button is necessary.
See the Network Troubleshooting guide.
- A Chrome/Firefox extension is needed to watch.
- In order to watch together, everyone must have their own account with a subscription (ie. Netflix, Hulu, etc).
- A universal browser/virtual desktop like Rabbit is not available. There aren't plans to add this feature either.
If you run into a "Refused to connect" error with Netflix, you may want to try using Firefox. The problem is known and documented in issue #135.
Metastream works by synchronizing each user's video stream. This means everyone will need to login to an account to watch. Purchased movie streams require everyone to own the movie.
If when you login you're returned back to the login page, this is likely caused by a browser policy disabling third-party cookies. Try the solution under Metastream isn't working.
Metastream is currently unsupported on these platforms. Mobile Firefox may be an officially supported platform in the future.
Metastream uses your own browser to watch videos on the web. You should check that your browser is using the latest version. For added security, consider using an adblocker—although I'd recommend disabling it for creators you'd like to support.
When the host leaves the session will be ended and everyone will be disconnected. To clear all media queued in the session, press the next/skip button until the queue is empty.
Leave your mouse cursor idle for a few seconds and it will hide while the video is playing. The chat can be docked to the right if preferred.
This isn't supported by Metastream and there are currently no plans to support it.
Plex is partially supported. See issue for usage.
This isn't supported by Metastream and there are currently no plans to support it.
Screen-sharing requires a lot of bandwidth, and money, scaling up with the number of users. If you need this functionality, you can try Discord screen sharing.
Join the Metastream Discord server.