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Captagent stopped sending data to Homer #131

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gunjanmk opened this issue Apr 24, 2017 · 3 comments
Closed

Captagent stopped sending data to Homer #131

gunjanmk opened this issue Apr 24, 2017 · 3 comments
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@gunjanmk
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Hi Team,

Captagent has stopped sending data to homer for some reason and I can not work out why. It was working fine, not aware of any changes which was done on server.

  • I can see some output from captagent but homer is not getting this data
  • anything specific info we can provide

Below is logs and file output

++++++++

cat /usr/local/captagent/etc/captagent/captagent.xml

	<load module="transport_hep" register="local"/>
	<load module="database_hash" register="local"/>
	<load module="protocol_sip" register="local"/>
	<load module="protocol_rtcp" register="local"/>
	<load module="socket_pcap" register="local"/>
    </modules>
</configuration>

++++++++

/usr/src/captagent/src/captagent -f /usr/local/captagent/etc/captagent/captagent.xml
[NOTICE] Loaded core config
[DEBUG] modules.c:50 Loading module: [transport_hep]
[ERR] modules.c:75 dlopen error [/usr/local/captagent/lib/captagent/modules/transport_hep.so: undefined symbol: uv_key_set]
[DEBUG] modules.c:50 Loading module: [database_hash]
[NOTICE] Loaded database_hash
[DEBUG] modules.c:50 Loading module: [protocol_sip]
[NOTICE] Loaded protocol_sip
[DEBUG] modules.c:50 Loading module: [protocol_rtcp]
[NOTICE] Loaded protocol_rtcp
[DEBUG] modules.c:50 Loading module: [socket_pcap]
[NOTICE] Loaded socket_pcap
[DEBUG] socket_pcap.c:573 Activating device: vlan201

[DEBUG] socket_pcap.c:609 Activated device: [vlan201]

[NOTICE] Using filter: (portrange 5060-5091)
[DEBUG] conf_function.c:453 find_export_record: found <msg_check> in module protocol_sip [/usr/local/captagent/lib/captagent/modules]
[DEBUG] conf_function.c:453 find_export_record: found <parse_sip> in module protocol_sip [/usr/local/captagent/lib/captagent/modules]
[ERR] conf_function.c:458 find_export_record: <send_hep> not found

parse error (9,27-28): unknown command, missing loadmodule?

[DEBUG] conf_function.c:453 find_export_record: found in module protocol_sip [/usr/local/captagent/lib/captagent/modules]
[DEBUG] conf_function.c:453 find_export_record: found <sip_has_sdp> in module protocol_sip [/usr/local/captagent/lib/captagent/modules]
[DEBUG] conf_function.c:453 find_export_record: found <check_rtcp_ipport> in module database_hash [/usr/local/captagent/lib/captagent/modules]
[DEBUG] conf_function.c:453 find_export_record: found in module protocol_sip [/usr/local/captagent/lib/captagent/modules]
ERROR: bad config file (1 errors)
[DEBUG] socket_pcap.c:573 Activating device: vlan201

[DEBUG] socket_pcap.c:764 Link offset interface type [1] [1] [14]
[DEBUG] protocol_sip.c:370 SIP: [OPTIONS sip:61283790369@192.168.1.104:5063;transport=tcp SIP/2.0
Via: SIP/2.0/UDP 103.55.116.65:5060;branch=z9hG4bK0ab875bd;rport
Max-Forwards: 70
From: "2talkpbx" sip:2talkpbx@103.55.116.65;tag=as378b9006
To: sip:61283790369@192.168.1.104:5063;transport=tcp
Contact: sip:2talkpbx@103.55.116.65:5060
Call-ID: 1d741c9478fe2f8e2186ab457b98ea6a@103.55.116.65
CSeq: 102 OPTIONS
User-Agent: YCT PBX
Date: Mon, 24 Apr 2017 01:14:29 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INF
@adubovikov
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adubovikov commented Apr 24, 2017 via email

@gunjanmk
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Thanks @adubovikov This is our main frame server so i can probably try second option first.

"Or switch to hep up" <<< you mean UDP ?

Correct me if i am wrong but I assume this is changed by below ? If not, please let me know where to change this

+++++

If above change is correct then I assume this did not fix issue for me.

/usr/src/captagent/src/captagent -f /usr/local/captagent/etc/captagent/captagent.xml

[NOTICE] Loaded core config
[DEBUG] modules.c:50 Loading module: [transport_hep]
[ERR] modules.c:75 dlopen error [/usr/local/captagent/lib/captagent/modules/transport_hep.so: undefined symbol: uv_key_set]
[DEBUG] modules.c:50 Loading module: [database_hash]
[NOTICE] Loaded database_hash
[DEBUG] modules.c:50 Loading module: [protocol_sip]
[NOTICE] Loaded protocol_sip
[DEBUG] modules.c:50 Loading module: [protocol_rudp]
[ERR] modules.c:75 dlopen error [/usr/local/captagent/lib/captagent/modules/protocol_rudp.so: cannot open shared object file: No such file or directory]
[DEBUG] modules.c:50 Loading module: [socket_pcap]
[NOTICE] Loaded socket_pcap
[DEBUG] socket_pcap.c:573 Activating device: vlan201

[DEBUG] socket_pcap.c:609 Activated device: [vlan201]

[NOTICE] Using filter: (portrange 5060-5091)

WARNING: run_actions: null action list (rec_level=3)
WARNING: run_actions: null action list (rec_level=3)
WARNING: run_actions: null action list (rec_level=3)
[DEBUG] socket_pcap.c:775 loop stopped by breakloop
[DEBUG] socket_pcap.c:794 exit loop
[DEBUG] socket_pcap.c:775 loop stopped by breakloop
[DEBUG] socket_pcap.c:794 exit loop
[NOTICE] unloaded module protocol_sip
[NOTICE] unloaded module database_hash

@adubovikov
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You have to compile the last version of captagent and use the same libuv library.

Looks like you have compiled the captagent with libuv 1.x but try use libuv0.10

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@adubovikov @gunjanmk