Snipeit displaying apache default page after installing with install script.

[pmzhou]

• [ Yes] I have enabled debug mode
• [Yes ] I have read checked the Common Issues page

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Install a VM (Ubuntu 16 xenial) - bridged adapter
2. Download the install script and run it
3. Try accessing snipe

Server (please complete the following information):

• Snipe-IT Version : v4.4.1
• OS: Ubuntu 16 Xenial
• Web Server: Apache
• PHP Version : 7.1.17

Desktop (please complete the following information):

• OS: Ubuntu 16
• Browser : Opera / Firefox

Error Messages
When trying to access SnipeIT i get the default apache page.

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[snipe]

What's the URL you're trying to access it with?

[sokeada]

I faced the the same issue. Normally in the older version, after finished everything, i just type the ip address or my server, the browser will directly me to http://server-hostname/setup page but with a fresh install of newer version from 4.4, when i browse it, i only see the apache page.

[pmzhou]

Hi Thanks for the response. I tried that as well and i get "The requested URL /setup was not found on this server." Also tried disabling the default available site and still get an error.

…

________________________________ From: DaNa KvNg <notifications@github.com> Sent: Monday, June 11, 2018 1:48 AM To: snipe/snipe-it Cc: pmzhou; Author Subject: Re: [snipe/snipe-it] Snipeit displaying apache default page after installing with install script. (#5690) I faced the the same issue. Normally in the older version, after finished everything, i just type the ip address or my server, the browser will directly me to http://server-hostname/setup page but with a fresh install of newer version from 4.4, when i browse it, i only see the apache page. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#5690 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AKOpyWrBCdOXwOljwqblHKQkXfNXD-LLks5t7cx5gaJpZM4Uhs4S>.

[EarlRamirez]

@sokeada are you also using Ubuntu? I have literally tested over a dozen installations and I have not experienced this, the only difference is CentOS was used, will try with Ubuntu and report back, below is what virtual host looks like

<VirtualHost *:80>
ServerAdmin webmaster@localhost
    <Directory /var/www/html/snipeit/public>
        Allow From All
        AllowOverride All
        Options +Indexes
   </Directory>
    DocumentRoot /var/www/html/snipeit/public
    ServerName snipe-it.localdomain
        ErrorLog /var/log/httpd/snipeIT.error.log
        CustomLog /var/log/httpd/access.log combined
</VirtualHost>

[pmzhou]

I am running in a virtual box ubuntu 16. I destroyed my box and restarted. I ran in the same error and disabled default site then got it up and running. Thanks.

…

________________________________ From: Earl Ramirez <notifications@github.com> Sent: Monday, June 11, 2018 2:48 PM To: snipe/snipe-it Cc: pmzhou; Author Subject: Re: [snipe/snipe-it] Snipeit displaying apache default page after installing with install script. (#5690) @sokeada<https://github.com/sokeada> are you also using Ubuntu? I have literally tested over a dozen installations and I have not experienced this, the only difference is CentOS was used, will try with Ubuntu and report back, below is what virtual host looks like <VirtualHost *:80> ServerAdmin webmaster@localhost <Directory /var/www/html/snipeit/public> Allow From All AllowOverride All Options +Indexes DocumentRoot /var/www/html/snipeit/public ServerName snipe-it.localdomain ErrorLog /var/log/httpd/snipeIT.error.log CustomLog /var/log/httpd/access.log combined — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#5690 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AKOpyQXGnx4IqJjfVwOMd4gJwMZoDmOfks5t7oNKgaJpZM4Uhs4S>.

[sokeada]

@EarlRamirez yes i'm running Ubuntu, thanks for the tips, i will double check it.

[ts0384]

We are having the same problem. Just loaded up new Ubuntu Server 18.04 and ran the download. Says everything is ready but keeps defaulting to default site. Tried running these commands but different make a difference:

a2dissite default
a2dissite default-ssl
apachectl graceful

I have to admit it's been a minute since messing with Apache so not sure what I am missing. Thanks

[EarlRamirez]

@ts0384, @sokeada and @pmzhou are you all running Ubuntu 18, it appears that the default.conf in Ubuntu 18 is very dominant, hence the reason why you once experienced seeing the default home page after the snipeit site was created and apache was reloaded.

Will poke around more to find the root cause of this behaviour, with that said, this is not a Snipe-IT issue but more on at the OS level; therefore, I believe that this issue can be closed.

[EarlRamirez]

This was resolve with #5998 PR which was merged into the develop branch

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[ts0384]

We never went back and tried a current flavor of linux. We just stuck to the older version so I'm not sure if it was ever fixed.

…

On Sat, Sep 29, 2018 at 3:44 PM stale[bot] ***@***.***> wrote: Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions! — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#5690 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/Am6nyBEHMOaC25u0a76EczLDj-dqfvLqks5uf82AgaJpZM4Uhs4S> .

[stale]

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

[davidschmidt88]

Hi, I just installed latest version with the script on a newly created Ubuntu VM 18.04.1 server.
Trying to debug the issue tomorrow!

Even this debug thing does not work:
snipeitapp@snapit:/var/www/snipeit$ php artisan config:clear
PHP Fatal error: Uncaught Error: Class 'Log' not found in /var/www/snipeit/app/Exceptions/Handler.php:39
Stack trace:
#0 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(320): App\Exceptions\Handler->report(Object(Dotenv\Exception\InvalidFileException))
#1 /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(124): Illuminate\Foundation\Console\Kernel->reportException(Object(Dotenv\Exception\InvalidFileException))
#2 /var/www/snipeit/artisan(35): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#3 {main}
thrown in /var/www/snipeit/app/Exceptions/Handler.php on line 39

[EarlRamirez]

Not too certain what issue you are having, can you create a new issue since this was already closed? We will be happy to help you resolve your issue.

[davidschmidt88]

Sure, done: #6360