Error: "authentication credentials incorrect", when they should be correct

[staltz]

Huge fan of the project!

Got a room set up, made the first admin user, went to login with password, and got this error:

• The supplied authentication credentials (username or password) are incorrect.

Tried adding the user again with a simpler password (thought maybe I was entering it incorrectly the first time around), but still getting the same error.

I've attached the logs, not really sure what else to try.

Thanks for your help!

[Count042]

I'm having the same issue, having recently deployed a room for an organization I run.

Is there a way I can get a room up and running if I can't login to it as an administrator to configure? Is there a known working version I can deploy in the meantime?

Thanks!

[geoah]

Just a hint in case it helps anyone who finds this issue: Make sure you are using the correct -repo path. The insert-user tool will not complain if you give it the wrong path. If you're using the docker-compose instructions, make sure you have uncommented the REPO= line in your .env file as it assumes you did so.

[decentral1se]

@geoah do you think we could make insert-user more robust if it 1. made sure the -repo directory existed and/or did some validation 2. ensured that the REPO=... env var is present in the env? That might catch some of these issues & are small & easy fixes.

[decentral1se]

Also worth noting in case it is not clear, you'll want to use your pubkey as username:

Seems to me like we might want to rename "username" in the UI to be "public key"?

[staltz]

Seems to me like we might want to rename "username" in the UI to be "public key"?

Agreed!