Plugin appears to come up and connect but temperature sensors read 0

[tmwong2003]

Describe The Bug:

I am trying to setup the homebridge-synology plugin to connect to a Synology DS420j running DSM 7.1-42661 Update 3. The plugin comes up, but the accessories appear with the Synology powered off and zero-value temperatures. I know the Synology is up, because my homebridge is running on the Synology itself.

To Reproduce:

1. Create a dedicated administrative account on the Synology.
2. Disable auto-block (Temperature readout #59).
3. Configure homebridge-synology as shown in the config below.

Expected behavior:

• Diskstation plugin power button is on
• Temperature gauges read above 0º C.

Logs:

Using egrep "ynology|isk" homebridge.log:

[8/21/2022, 5:29:31 PM] Loaded plugin: homebridge-synology@0.5.0
[8/21/2022, 5:29:31 PM] Registering accessory 'homebridge-synology.synology'
[8/21/2022, 5:29:31 PM] [DiskStation] Initializing synology accessory...
[8/21/2022, 5:29:31 PM] [DiskStation] Synology DiskStation finished initializing!
2022-08-22T00:29:34.538Z HAP-NodeJS:Accessory [Homebridge FD4A CAD2] Got Characteristic "Manufacturer" value: "Synology"
2022-08-22T00:29:34.538Z HAP-NodeJS:Accessory [Homebridge FD4A CAD2] Got Characteristic "Model" value: "Diskstation"
2022-08-22T00:30:01.977Z HAP-NodeJS:Accessory [DiskStation] Muting event notification for Status Active as ids aren't yet assigned!
2022-08-22T00:30:01.979Z HAP-NodeJS:Accessory [DiskStation] Muting event notification for Status Active as ids aren't yet assigned!
2022-08-22T00:30:05.243Z HAP-NodeJS:Accessory [Homebridge FD4A CAD2] Got Characteristic "Manufacturer" value: "Synology"
2022-08-22T00:30:05.244Z HAP-NodeJS:Accessory [Homebridge FD4A CAD2] Got Characteristic "Model" value: "Diskstation"

Plugin Config:

    {
            "name": "DiskStation",
            "host": "127.0.0.1",
            "mac": "90-09-D0-09-EA-6F",
            "port": 5001,
            "username": "[REDACTED]",
            "password": "[REDACTED]",
            "protocol": "https",
            "version": "6.2.2",
            "startupTime": 60,
            "shutdownTime": 60,
            "accessory": "synology"
     }

Screenshots:

Environment:

• Plugin Version: homebridge-synology v0.5.0
• Homebridge Version: 1.5.0
• Node.js Version: v16.16.0
• NPM Version: 8.11.0
• Operating System: Synology DSM 7.1-42661 Update 3

[ocager]

I confirm to have the same issue (as reported by many others in the Issues section). Hope there will be a comment / solution soon available.

[romanr]

I confirm to have the same issue (as reported by many others in the Issues section). Hope there will be a comment / solution soon available.

Same problem here. Do you have it on https and local network? I think it may be not working because of self-signed certificate not being allowed.

[tmwong2003]

Switched the plugin config such that "protocol": "http" and "port": 5000, but now I see a different error in the log:

[9/29/2022, 11:36:18 AM] [DiskStation] Device is not online; Polling temperature disabled.
[9/29/2022, 11:36:18 AM] [DiskStation] Device is not online; Polling disk temperature disabled.

The Synology is online since it is hosting the HomeBridge. If this was an authentication issue between the plugin and the Synology would I see a different error?

I tried setting "host" to either "127.0.0.1" (i.e., localhost) or the actual IP address of the Synology, but still see the "Device is not online" error.

[mames13]

Hi, Did you guys figure this out. I'm having the same problem. My Homebridge is hosted on a DS120j running 7.0.1. I have one other DS running 7.0.1 and one running 7.1. All three appear to be offline /off when they are not. I did try this plugin on a test Homebridge about 2 weeks ago and it seemed to be working fine so I suspect it is a Synology problem. Would love to get this working.

[nh13]

Workaround moved to its own issue: #86

[tmwong2003]

The workaround cited in #86 to enable ping works, and I can now see temperatures. While I agree that requiring the end user to ssh into the DiskStation is not ideal, it does work.

I'll leave this issue open while I look at the code to see if one can eliminate the dependency on ping.

[tmwong2003]

Well, that was embarrassing... ignore that password (which thankfully was the now-changed password for the non-admin account).